Jaci Reed Email & Phone Number

Spokane, Washington Area

- 100% retention and extension of coaching contracts (4.5x delivered revenue)- Executive coaching focused on the human dynamics of change to enhance performance at the individual, team, and enterprise-level- People Operations executive coaching specific to creating and executing an Integrated Talent Management strategy within the organization, including how to engage employees through all stages of the employee lifecycle and be a partner with the executive team to maximize strategy… Show more - 100% retention and extension of coaching contracts (4.5x delivered revenue)- Executive coaching focused on the human dynamics of change to enhance performance at the individual, team, and enterprise-level- People Operations executive coaching specific to creating and executing an Integrated Talent Management strategy within the organization, including how to engage employees through all stages of the employee lifecycle and be a partner with the executive team to maximize strategy execution- Co-built and project managed coaching program build out to scale the business and provide a cohesive client experience- Employs instructional design and learning/development methodologies to design and develop research-based collateral, tools, resources, and products for internal and external use (i.e., enterprise solutions generating ~$1M revenue and adding to client retention)- Facilitates interactive, engaging, and meaningful onsite and virtual sessions related to executive team alignment, organizational strategy, talent development, change management, and organizational agility- Designed, developed, and deployed successful organizational process and systems change using proven change management techniques and frameworks- Created comprehensive, engagement-focused onboarding process with 100% rating of effectiveness- Developed comprehensive and tailored hiring process cutting the hiring timeline to 45 days- Succession planning development and implementation with CEOs and executives- Employee Engagement advisory and best practices tailored to an organization's culture and values- Project Management and Systems Integration planning- Writes SME published articles, videos and assists to set marketing strategy- Deploys and processes DiSC, Enneagram, and other workplace and personality assessments - Level C Assessment certified- Expertly designed, developed, and deployed Level 1-3 assessments to measure efficacy of services Show less

Seattle, Washington

Organizational Development:Consulted with organizational leadership at various levels,, as well as, other key stakeholders on change management and organizational effectiveness initiatives and projects to increase employee engagement and business outcomes. These include:• Coached leaders and teams at all levels for optimal effectiveness and positive performance• Developed implementation strategy for employee engagement initiative to increase senior leader communication and… Show more Organizational Development:Consulted with organizational leadership at various levels,, as well as, other key stakeholders on change management and organizational effectiveness initiatives and projects to increase employee engagement and business outcomes. These include:• Coached leaders and teams at all levels for optimal effectiveness and positive performance• Developed implementation strategy for employee engagement initiative to increase senior leader communication and transparency and increase employee engagement • Designed, developed, and delivered coaching program for leaders establishing a baseline for a strength-based coaching model • Contributed best practices in performance management models to HR implementation committee• Collaborated with multiple departments to streamline processes, procedures, and practices Learning and Development:• Established strategic career development initiatives and designed, developed, and delivered five programs in one year to support business operators and streamline customer experiences• Developed presentations providing information about change management to the organization• Assisted the team in prioritizing career development initiatives and following through on deadlines • Consulted with business partners to conduct needs analyses, analyze data, and assist in generating optimal solutions • Identified and utilized comprehensive data metrics to measure success of the programs deployed • Facilitated leadership development, coaching, and team building courses and workshops increasing team cohesiveness and leadership skills• Conducted impact analyses for various groups within the organization to identify gaps and improve business resultsManagement Experience:• Supervised direct reports, which included goal setting, coaching and development, performance management, and succession planning• Hired new associates to career development team with a focus on attracting top talent to the organization Show less

Seattle, Washington

Organizational Development:Consulted with organizational and global leadership at various levels (supervisory-executive VP), as well as, other key stakeholders in change management and organizational effectiveness initiatives and projects that increased ROI and streamlined processes. These included:• Individual coaching provided to employees on performance improvement plans to increase retention and employee engagement• Provided group coaching to maximize team performance•… Show more Organizational Development:Consulted with organizational and global leadership at various levels (supervisory-executive VP), as well as, other key stakeholders in change management and organizational effectiveness initiatives and projects that increased ROI and streamlined processes. These included:• Individual coaching provided to employees on performance improvement plans to increase retention and employee engagement• Provided group coaching to maximize team performance• Customized, communicated, and deployed employee engagement initiatives • Designed, developed, and delivered on-boarding orientation at all levels in Seattle headquarters • Designed and developed, Leadership Development programs and toolkits designed to assist leaders in meeting the organizational competencies• Through extensive collaboration with colleagues and senior leaders, developed organizational behavioral competencies to highlight the organizations core values and set the stage for performance management initiatives and metrics• Designed, developed, and implemented behavioral-based interview skills process and guide to streamline hiring practices and obtain top talent • Created training, communications, and supporting resources for intern supervisors and oversaw program in Seattle officeLearning & Development:• Conducted needs assessments with internal and global business partners at all levels to streamline solutions with the largest impact• Designed, developed, and delivered various programs to assist leaders and grow teams including social learning, peer-to-peer coaching and leadership coaching tools • Led learning and development initiatives (e.g. social learning, systems changes, process improvements)• Facilitated leadership development courses via multiple modalities to optimize resources and reach local and international employees quickly• Coached, supported, and managed direct report, developing skills and assistance in reaching their career goals Show less

Redmond, Washington

• Designed, developed, and delivered various programs, presentations, and sessions, including: - Team building sessions for Preschool Program to increase a healthy culture and values within the team that impacted student outcomes - Conducted staff training on school-wide and district-wide positive behavior support initiatives to increase positive student behavior - Designed, developed, and delivered a five-session class to provide ongoing professional development for district staff… Show more • Designed, developed, and delivered various programs, presentations, and sessions, including: - Team building sessions for Preschool Program to increase a healthy culture and values within the team that impacted student outcomes - Conducted staff training on school-wide and district-wide positive behavior support initiatives to increase positive student behavior - Designed, developed, and delivered a five-session class to provide ongoing professional development for district staff and increase the use of accurate metrics for IEPs- Provided ongoing resources and real-life, just-in-time practice to class participants to improve learning outcomes (Reviews from the course participants were stellar and there was frequently a wait-list for participation)• Conducted program review of new math curriculum to determine alignment with new district program. Suggestions were considered in adoption of new curriculum. Show less

Redmond, Washington

• Provided real-life experiences for graduate students within the school setting, met with supervising college faculty, and provided feedback to improve student performance and prepare for a career, resulting in all students gaining full-time employment• Supported new school psychologists to LWSD through coaching and mentorship, and provided on-boarding regarding processes and procedures to navigate their new career and professional practice

Redmond, Washington

• Utilized coaching techniques through individual and team building sessions with students and staff and, conducted leadership development presentations at district and school level to improve communication and implementation of best practices within the classroom and school• Conducted psycho-educational evaluations and facilitated evaluation feedback meetings, IEP meetings, and pre-referral team meetings and, collaborated with multi-stakeholders (administrators, teachers, parents… Show more • Utilized coaching techniques through individual and team building sessions with students and staff and, conducted leadership development presentations at district and school level to improve communication and implementation of best practices within the classroom and school• Conducted psycho-educational evaluations and facilitated evaluation feedback meetings, IEP meetings, and pre-referral team meetings and, collaborated with multi-stakeholders (administrators, teachers, parents, students, and outside providers) at multiple sites (supported over 1500 students), resulting in building a community of people and institutional supports to successfully serve the needs of families, students, and schools• Specialized in conducting observations and behavioral interviews to inform positive changes in interventions and programming for an individual or group of students with mild to significant behavioral concerns• Trained staff on processes/procedures for various initiatives increasing positive staff-student interactions, understanding of laws and regulations, and teacher implementation of learning and behavioral best practices Show less

Redmond, Wa

• Consulted with the Director of Special Education to manage professional development calendar and budget, streamlining priorities and resource management• Gathered feedback from the school psychology group and prioritized topics of interest through surveys to provide professional development opportunities that mattered• Reserved, managed, and collaborated with high profile guest speakers for professional development of staff, which resulted in other departments and other school… Show more • Consulted with the Director of Special Education to manage professional development calendar and budget, streamlining priorities and resource management• Gathered feedback from the school psychology group and prioritized topics of interest through surveys to provide professional development opportunities that mattered• Reserved, managed, and collaborated with high profile guest speakers for professional development of staff, which resulted in other departments and other school districts attending• Managed and submitted paperwork to WSASP board for approval resulting in free continuing education credits for the school psych group Show less

Redmond, Washington

Facilitated the Annual HIV/AIDS 5K for Overlake Christian Church by coordinating fundraising, volunteers, and race day logistics. Worked closely with Rosehedge/Multi-Faith Works in their Care Team program to partner with people within our community living with HIV.Co-led two mission trips to Cape Town, S. Africa working with Living Hope, an organization that cares for and supports people living within the townships of Cape Town in HIV/AIDS prevention, healthcare… Show more Facilitated the Annual HIV/AIDS 5K for Overlake Christian Church by coordinating fundraising, volunteers, and race day logistics. Worked closely with Rosehedge/Multi-Faith Works in their Care Team program to partner with people within our community living with HIV.Co-led two mission trips to Cape Town, S. Africa working with Living Hope, an organization that cares for and supports people living within the townships of Cape Town in HIV/AIDS prevention, healthcare, entrepreneurship, certification/training/job skills, and support services. Show less

Master Of Science (Ms), School Psychology

Activities and Societies: WSASP, NASP

M.A. Organizational Dynamics, Organizational Development

Focuses on leadership development, team building, and multistakeholder collaboration

Bachelor Of Science (Bs), Child And Adolescent Development