Currently studying for qualifications to be a Medical Receptionist.

• Writing entertainment articles for the online site in a timely manner.• Attending Comic Con events to interview various celebrity guests.• Attending Film Festivals to review upcoming film releases.• Writing opinion pieces and other pieces as requested

• Writing pop culture entertainment articles for the online site.• Attending Comic Con events to interview various celebrity guests.• Attending Film Festivals to review upcoming film releases.

• Collating and data entry of all claims, preparing client files.• Liaising with clients to organise inspections.• Preparation of Supervisor Run Sheets for daily inspections.• Management of claims from initial reports through to approval.• Creation and distribution of Repair Schedules to clients, following up in timely manner.• Distribution of claims to Job Managers to make sure workloads were manageable, fair and equitable.• Handling telephone and email queries. • In-office supply management.• Equipment maintenance.• Management of repairs for selected clients including fences, windows and major rebuilds. • Liaising with trades and client to have repairs carried out within a set time frame and within the specified budget. • Follow up on repair satisfaction with client.

Key Achievements• Compiled a standardised file with detail for the Registered Training Organisation Standards and Compliance Notes that centralised all the required information.• Assisted in forming a modern marketable ‘brand’ from uniforms to standard email signatures across the companyResponsibilities• Generate new business from pre established customers and from enquiries and deliver relevant up-to-date information to all customers across all areas of the business.• Organisation of Training Courses and management of Schedule Board.• Course Preparation from manual ordering through to room preparation, catering needs, liaising with students and organising external parties to deliver presentations where required.• Completing required course follow up, recording stats and demographics and other relevant requirements.• Maintain all office supplies and equipment.• Maintain all Registered Training Organisation Standards and Compliance Notes and Records Management systems as per the Training Accreditation Council’s (TAC) set requirements as well as run internal audits on these systems.• Preparing and submitting regular reports on student data as per the TAC, WorkSafe, NOPSA and SeaCare Authority requirements.• Organise all travel and courier requirements for inter-state courses.• Assist the Managing Director on an as need basis.

• Daily counting and recording of all cash from previous days takings are balanced according to reports.• Investigating any discrepancies between cashiers takings and system reports, and advising their supervisors of any unexplained discrepancies.• Balancing various operational floats on a regular basis• Preparation of banking • Preparation of individual cash floats with 100% accuracy, handing them out to cashiers and ensuring floats are signed for.• Monitoring and actioning the CashVac system to delivery change to areas within the Ikea store promptly and with 100% accuracy.

• Data Entry of Regional Meter Exchange Information, within the contract deadlines and with 100% accuracy.• Preparation of notification mail out to Western Power customers.• Answering customer queries on Planned Meter Exchange and arranging specialised appointments as necessary between customers and technicians.• Collating completed work orders and checking all accounted for, then filling completed work orders.

Key Achievements• Developed a system for processing all staff training records so as to clearly indicate the staff members progress through the course.• Overhauled all office systems to be more efficient and provide a standardized format in line with the Melbourne Retail Support Centre Guidelines• Worked on presenting an information package to the community on The Big Issue.• Organised for all interiors to be repainted and resurfaced to bring the office up to Brand standard.Responsibilities• Providing Reception duties for the Perth Head Office of The Adidem Group, including external and company internal mail, telecommunications, and supplier communications. • Responsible for providing administrative support to the company’s Retail Business Manager, Internal Trainer and Store Management as required.• Co-Ordinate Information, Statistics and Sales Results then compile into a weekly newsletter for distribution to all Retail Stores in WA.• Ensure all General Administrative duties including, filing of records, photocopying, paperwork, stationery ordering, were carried out efficiently. • Compile and distribute monthly schedules for Retail Business Mangers, Trainer, Meetings and use of rooms within office accordingly.• Balance Retail Business Manager and Trainers monthly Petty Cash and complete documentation to forward to Head Office Melbourne.• Coordinate the organisation of prospective employees for interviews, from Management level through to Christmas Casuals.• Internal Training Administration – this involved all aspects of the organising and follow up, from enrolling staff on various courses offered by the company, compiling necessary attendance sheets, workbooks, and tests. Maintaining individual staff training records.• Oversee operations of Perth Retail Support Centre, ensuring optimum operation of all office equipment, computers and computer network. • Communicate with local community groups to place staff on a volunteer basis

• Responsible for preparing documents of both a general and confidential nature with 100% of accuracy.• Use discretion in the General Manager’s absence to refer urgent matters to the appropriate Senior Manager and inform General Manager of important developments.• Communicate directly with Senior Managers on behalf of General Manager.• Liaise with Management and other staff to obtain information for the General Manager• Maintain appointment schedule of the General Manager• Monitor and screen incoming mail and telephone calls. respond as appropriate or refer to the relevant staff member• Maintain all files and documents• Plan, organise and coordinate meetings, functions and conferences. Ensure participants special needs (eg accommodation and transport) are identified and noted.• Follow up on function/conference proceedings. Type minutes of meetings as needed.• Monitor General Managers incoming email messages; maintain files of copes of emails on important issues.• Collect and collate information for preparation of board papers for RAC Holdings Board• Maintain Accounts Department Annual Leave Calendar.