System Director Of Operations - Occupational Health And Well-Being
• Directed the operations of seven occupational health clinics in multiple markets, ensuring the organization’s strategy was translated into service line tactical goals and objectives• Collaborated daily with the System Medical Director to drive system integration, improve quality and support the organizations transformation from a volume to value clinical delivery model• Developed a cohesive, high performing team and accountable environment, as evidence by moving culture of safety and employee satisfaction survey score from 57 to 86 (one of the highest in the organization)• Created a workers’ compensation dashboard tool that tracked revenue throughout the system and provided high value analysis of downstream revenue, identified risks and highlighted opportunities• Engaged with department leaders and their teams throughout the health system to educate on the value of employer relationships and provide insight to advance operational effectiveness of delivering services and support• Assumed responsibility for the Simplot On-site Clinic from St. Luke’s Health Partners, negotiated a new contract and implemented a staffing model that was financial sustainable for the client• Collaborated with a team to developed a unique, but aligned physician compensation model and implemented new advanced practice provider compensation model• Significant involvement in supporting relationships with 1200+ employers and new client acquisition