• Create and edit engaging blog content to support brand messaging and attract target audiences, contributing to an enhanced online presence.• Designed eye-catching promotional materials and social media posts in Canva, enhancing the visual appeal and engagement of digital marketing efforts.• Conducted research on trending topics and industry insights to develop relevant and impactful blog post ideas, contributing to a stronger content strategy.

• Developed a launch strategy for a company LinkedIn Newsletter targeting nearly 90,000 followers. Creating the name, designing logo concepts, and crafting other detailed elements of the Newsletter.• Created/managed a database inventory of content updates for a 900+ page website.• Utilized HubSpot Email Templates and personalization tokens to communicate with our client base.• Developed new and improved meta descriptions for 70+ pages.

• Follow campaign schedule to execute email marketing initiatives in a timely and effective manner• Assist in creating and editing email copy• Ensure email blasts are going to correct, updated contacts• Maintain and update reports to track email performance and ROI• Track and compare email campaign performances to make adjustments and suggestions• Provide sales team a list of leads on a weekly basis• Update contacts in CRM system

• Identified, purchased, and implemented an easy-to-use software to create and maintain sales territory maps.• Created RSM territory maps for each segment in North America and Latin America.• Identified and updated account records in Salesforce.com to accurately designate account types and contact information.• Developed master list of all North America customers and main pricing contacts. The project consisted of contacting each customer via phone and email to verify contact info is accurate for pricing updates and notifications; developed email template to communicate with contacts.• Streamlined workflow to store and maintain key pricing contact information to ensure accuracy andallow sales to easily pull lists of contact info to send notifications to.

• Utilized focus group research to create promotional materials for the Inquiry Scholar’s campaign.• Effectively documented procedures and results with a high degree of accuracy and precision.• Kept records of client interactions and filed documents related to the program.• Collaborated with teams to strategically develop taglines and social media graphics.• Exhibited the ability to work at a fast pace while developing Qualtrics surveys and program contracts.

• Prepared quality products while maintaining portion control andpresentation within service goal times.• Answered customer questions and took orders.• Packed all fast food products in approved containers, cups andbags.• Upheld high standards of productivity and quality in all areas ofoperations.• Performed cleaning duties, including wiping tables and equipment,sweeping and refilling stock.