I am skilled in senior level business relationship management and pride myself on my ability to identify customer needs and offer solutions that bring tangible value to their company. My experience implementing and optimizing CRM software to manage the customer journey has given me insight into the many approaches that currently exist and how they can be successfully applied to meet company sales goals.Outside of work I am an avid hiker and someone who has always valued athletic pursuits. My background in competitive sport provided me with extensive experience in team leadership in a highly stressful, competitive environment that has translated to my ability to communicate effectively and lead the way in a team environment.