Jack Smith - Cpcu, Mba Email and Phone Number
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Jack Smith - Cpcu, Mba personal email
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I am an experienced insurance professional with a demonstrated history and a passion for profitably growing businesses and developing people. Skilled in Leadership, Underwriting, Change Management, and Building Relationships. I have a broad insurance background having worked and led in both large and small commercial environments and in specialized niches as well as general commercial business units. Strong business development professional with a Masters in Management focused in Finance and Marketing from Northwestern University - Kellogg School of Management.
The Hanover Insurance Group
View- Website:
- hanover.com
- Employees:
- 4051
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Vp Middle Market Underwriting - West ZoneThe Hanover Insurance Group Oct 2024 - Present
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Avp Middle Market Sales & UnderwritingThe Hanover Insurance Group Jun 2018 - Oct 2024California, United States
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Underwriting Consulting DirectorCna Insurance 2017 - Jun 2018Greater Minneapolis-St. Paul AreaUnderwriting in the middle market team managing, servicing, and growing a diverse book comprising a mix of industries including Manufacturing, Distributors, Construction, Real-Estate, and Service classes with premiums ranging from $50,000 to over $1,000,000. I am knowledgeable in all standard commercial property and casualty insurance products such as general and product liability, property and inland marine, commercial auto, umbrella, and workers compensation. I am passionate about servicing customers, acting as a technical knowledge resource, and applying consistent and pro-active risk management, book management, and prospecting skills to help my customers grow their business. -
Regional Vice President National ProgramsTravelers 2011 - 2017St. Paul, MinnesotaI have led and re-organized a region handling program business for general agents across the central part of the United States as well some direct programs written at a retail level across the country. I overhauled the business portfolio to grow both revenue and profit by adding three new programs, initiating aggressive actions on margin challenged programs, and growing those programs that are profitable. In addition, I led an extensive change management program to improve the workflows and efficiency, added, coached, and trained staff, improved underwriting quality and consistency, and aligned the culture and values of the region with those of the broader company. During my time in this position, the region's revenue increased 20% and margins increased to well above company target ROE's and efficiency increased as we wrote 20% more revenue with 30% fewer staff. -
Managing Director - Technology Underwriting - TechxpressTravelers 2006 - 2011Greater Minneapolis-St. Paul AreaI led and developed the staff and business across two of three Xpresscenters which handled the underwriting, processing, and customer service for smaller technology accounts for customers in the central and western portions of the US. One of the Xpresscenters was located in St. Paul, MN. and the other in San Francisco, CA. Both Xpresscenters grew very quickly and I led the ongoing talent acquisition, coaching, and training of underwriting staff across both centers. I also overhauled the workflows as the centers grew in size in order to become more efficient and improve customer service. I successfully operated in a complex environment of rapid growth in an environment requiring high operationalization, and complex matrixed customer service relationships with our underwriting offices in the field, dedicated salespeople, and directly with agents and brokers.
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Managing Director - Technology UnderwritingTravelers 2004 - 2006Greater Minneapolis-St. Paul AreaLed an office handling middle market technology business accounts for the Upper Midwest states including medical technology/life sciences businesses. I coached, trained, and developed a staff of 7 underwriters. I developed deep broker and agency relationships as well as direct relationships with large accounts which resulted in the highest business retention metrics in the country. In order to improve efficiency, I took the initiative to designate two indviduals to handle small technology accounts which grew into a team and then grew into my leading the newly designated St. Paul and San Francisco Xpresscenters handling small technology accounts for two-thirds of the country.
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Regional Sales Director - Small CommercialTravelers 2002 - 2004Greater Minneapolis-St. Paul AreaLed sales executives focused on the distribution of the Select product line for a six state territory.
Jack Smith - Cpcu, Mba Education Details
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Economics -
Finance And Marketing
Frequently Asked Questions about Jack Smith - Cpcu, Mba
What company does Jack Smith - Cpcu, Mba work for?
Jack Smith - Cpcu, Mba works for The Hanover Insurance Group
What is Jack Smith - Cpcu, Mba's role at the current company?
Jack Smith - Cpcu, Mba's current role is Insurance industry leader in growing a business through strong underwriting, analytics, and relationships..
What is Jack Smith - Cpcu, Mba's email address?
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What schools did Jack Smith - Cpcu, Mba attend?
Jack Smith - Cpcu, Mba attended Boston College, Northwestern University - Kellogg School Of Management.
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