Jack Chen Email & Phone Number

Singapore

1) Developed, expanded and sustained Luminator's Aerospace business GLOBALLY by reaching out and building long term business relationships with Aerospace OEMs, MROs and Airlines/Operators.2) Provided product, systems and services sales expertise to the Aerospace OEMs, MROs and Airlines/Operators in Asia & Oceania.3) Ensured Luminator Aerospace product line growth in Asia & Oceania.4) Provided tactical insights to improve sales productivity and drove lessons learned initiatives to continually improve sales pursuit strategies.5) Lead cross-functional teams to ensure pursuit execution, revenue attainment, profitability and bookings.6) Worked closely with Eng & Program Mgmt to ensure smooth running and success of customer development programs.7) Dedicated regional product support and customer liaison. 8) Able to translate customer, product and competitor strategies into clear, tailored value propositions for products and services.9) Maintained close collaboration with Marketing and developed value propositions presentations and calculators to enhance forecast numbers and reports.10) Tradeshow technical sales support.11) Possesses strong knowledge of Aerospace Lighting Systems and all its related parts, as well as the associated service solutions that can be offered with these products with the precise ability to understand, identify and clearly articulate specific value propositions relative to the competition.12) Able to construct complex proposals indicating potential system and services integration concepts and benefits.13) Possesses exceptional interpersonal skills with ability to enter diverse teams, build rapport and gain respect quickly and ensure fast integration.14) Able to establish credibility and trust of customer through strong product knowledge, meeting commitments and exhibiting a sociable and affable demeanor.15) Able to communicate effectively at various levels in the customer's organization, i.e. from Management to Operations.

Singapore

1) Responsible for establishing and achieving the Asian region sales projections, both short and long-term for the Aerospace, Defence and Marine markets.2) Liaison with the regional / global leaders and key account managers as required.3) Develop relationships with strategic accounts / distributors.4) Cultivate good networking with Pall senior management and decision makers in the region.5) Liaison with global engineering and manufacturing divisions.6) Involved in customisation and optimisation of advanced filtration technologies.7) Provide professional advice and solutions to customers on a variety of applications using product and application knowledge. 8) Develop innovative and creative concepts for new applications and business development.9) Meet management reporting requirements including revenue and margin projections, quarterly sales update, annual product or account evaluations and visit reports.

Singapore

KEY ACHIEVEMENTS1) Successfully secured several multi-million dollar aircraft maintenance and fleet management contracts for the company, namely Atlas Air Worldwide Holdings, Mandala Airlines, Air Austral, Biman Bangladesh, Tiger Airways Group and Delta Airlines. 2) Responsible to oversee high profile fleet management accounts, namely Tiger Airways, Tiger Australia, Mandala Airlines, SEAir, V Australia, Air Pacific, Royal Brunei, Cebu and Silkair. 3) Spearheaded the implementation of the Customer Relationship Management (CRM) system in the division. Currently responsible for expanding the CRM software to company wide level.4) A permanent and key member of the team responsible for preparing the Executive Vice President’s presentation slides during the bi-annual company wide business update meeting.5) Function as coordinator for SAP, process and access management audits & recertification. 6) Function as coordinator and “go-to” guy for IT and SAP related matters in the division.

1) Responsible for marketing residential properties and securing deals at competitive prices.2) Responsible for identifying potential clients, perform cold calls, conduct site viewings, negotiate, review sales documentations and ensure excellent after sales support.3) Responsible for building customer loyalty, customer relations and contribute to continuous business development. 4) Responsible for competitor awareness and keeping up to date on local and international property market developments.

1) Provided excellent support (both remote and on-site) to Teradyne’s customers to speedily nail down and solve all IMAGE and IG-XL system administration related issues to ensure continuous and smooth running of production at customer sites. 2) Provided support for the Teradyne office I.T. network infrastructure.3) Provided system administration and software customization support for the Teradyne T-Use systems network infrastructure.4) Conducted system administration training.

Penang, Malaysia

1) Identified design restrictions and defined new test implementations for thermal and power testing and characterization.2) Successfully owned and delivered high quality and detailed characterization data and results to the test program team for production and PRQ test program consumption several weeks ahead of the scheduled deadline for Intel’s New Generation Quad Core, Mobile, Celeron and ULV processors.3) Collaborated with test program and external PDE and design teams to effectively rootcause and resolute production show-stopper issues observed during post-silicon development activities.4) Successfully enabled FISSDBM (data register EBB) to go GOLD several weeks before FARM Megablock GOLD deadline closure for Intel’s Dual Core processors.

Manchester, United Kingdom

1) Represented the university in an ambassadorial role in Malaysia.2) Represented the university at the university booth during the UK Education Fair in Malaysia – August 2002 UK Education Fair, Penang, Malaysia.3) Appeared in a Malaysian chinese newspaper – Kwong Wah Yit Poh (14th September 2002).4) Appeared in another Malaysian chinese newspaper as a profiled overseas student studying in the UK – Nanyang Siang Pao (3rd May 2002).5) Function as Student Ambassador for the university and the university international office – October 2001 to September 2003.6) Filmed and appeared in the new university CD ROM as an exemplary international student.7) Appeared in the “UK universities, colleges and schools handbook” as a profiled student.8) Administrative assistant of university international office – October 2001 to August 2003.

Bachelor Of Engineering (Beng), Electrical And Electronics Engineering, Second Upper Honours

International Student Ambassador

Higher National Diploma, Electrical And Electronics Engineering