Jack Darby Email & Phone Number

Sandweiler, Luxembourg, Luxembourg

Bissen, Luxembourg, Luxembourg

Maintained SAP inventory setting parameters across all business units.Conducted monthly reviews of inventory calculations and investigated changes.Participated in quarterly alignments of SAP inventory settings with business decisions.Monitored inventory quality and recommended improvements.Categorized inventory, including Non Productive Inventory and led various inventory optimisation processes.Provided short/long-term inventory projections at all levels of the network.Contributed to various projects affecting overall inventory in EMEA.Conducted root cause analysis for lack of availability.Engaged in supply chain management-related reporting and distribution planning.

Bissen, Luxembourg, Luxembourg

Actively monitored and managed backorders to maximize sales potential.Collaborated cross-functionally with local supply chain, transportation planning, and supply planning teams.Maintained market distribution strategy in cooperation with markets and process/systems team.Detected deviations from the plan and implemented corrective actions.Conducted root cause analysis for shortages and contributed to continuous improvement activities.Provided visibility on supply risks and opportunities to markets.Utilized SAP, IBM Cognos, and Excel for various reporting tasks.

Birmingham, England, United Kingdom

Actively monitored and managed backorders to maximize sales potential.Collaborated cross-functionally with local supply chain, transportation planning, and supply planning teams.Maintained market distribution strategy in cooperation with markets and process/systems team.Detected deviations from the plan and implemented corrective actions.Conducted root cause analysis for shortages and contributed to continuous improvement activities.Provided visibility on supply risks and opportunities to markets.Utilized SAP, IBM Cognos, and Excel for various reporting tasks.

Birmingham, England, United Kingdom

Actively monitor and provide RCA for Market’s backorders.Respond to any Market queries regarding availability or supply.Maintain SKU portfolio actively in SAP.Attend and present supply information in monthly Product Review meetings to other stakeholders within the business.Align any potential RCA’s with Demand Planning.Locate and request allocation of any potential supply for Market’s backorders.

Birmingham, England, United Kingdom

Take and deliver responses to any customer order/Supply Chain query via email or telephone.Manage orderbook of all Commercial (Truck, OTR and Farm) customers in the UK/Ireland.Proactively communicate with those customers to arrange deliveries.Look for ways to optimise supply and request allocation.

Birmingham, England, United Kingdom

Monitor and improve the quality of work with the department.Listening to recorded phone calls, reviewing administrative work, monitoring the team’s productivity and providing feedback to management.Conduct necessary training within the team and to onboard new starters.Continuous contact with the client, the Skills Funding Agency, and business analysts to improve our process methods.Monitor email inboxes for learners and learning providers.

Birmingham, England, United Kingdom

Customer Service call centre for Education Maintenance Allowance and Adult Learning Grant.Organise training packs for new starter onboarding and ‘buddying’ with them in order for them to learn the role.Delivering telephone interviews for 2011 Census scheme temporary employees. Administrative tasks for the rest of the recruitment process, including continued communication with candidates.Developing training material and process documents and delivering to new and existing team members.Transition of bringing the Professional and Careers Development Loan team from other regional office.Travelling to other regional office to learn the work before returning to train new staff members and help to ensure successful rollout.