Jack Duffield Email & Phone Number

Leesburg, VA

• Delivered record sales month by 12% and annual growth of 8.9% by building strong relationships & improving customer service
• Improved target purchases by 26% by partnering with top vendors & customers to increase efficiency in overall stocking inventory strategy
• Led the sourcing and procurement of secondary local warehouse
• Increased inventory turns by incorporating segmentation into safety stock operating strategy of over 3k SKUs
• Minimized lost sales due to out of stocks by optimizing warehouse space
• Proficient in processes and functions of ERP software, Solar Eclipse, pertaining to purchasing, warehouse management and sales

Boston, MA

• Led a team of 9 direct reports across Sales, Purchasing, Accounts Payable, Accounts Receivable, Account Management & Delivery
• Project manager for a 4500 square foot retail showroom redesign resulting in increased sales by 12% at an average margin of 42%
• Exceeded overall annual forecasted sales projections by 3%
• Developed Education & Training for North America new hires Development Program, including 46 individuals successfully completing the program in 2018
• Forecasted annual business plan and budget targets for all operations and departments
• Developed key metrics, Standard Operating procedures and monthly meeting cadence for business continuous improvement program

San Carlos, CA

• Championed site-wide transformation program to improve operations – Increasing service level from 81% to 92% and bringing branch into profitability
• Created local talent development program facilitating employee attraction and retention through profit sharing
• Grew sales by 5% over previous year exceeding targeted rate of 3%
• Ownership for annual forecasting

San Francisco Bay Area

• Successful completion of inside and outside sales program, building sales forecasting and operations constraints modeling proficiency
• Modeled customer development vs. purchasing and pricing matrix to maximize revenue
• Supported acquired proficiency in all warehousing duties, counter sales, purchasing and pricing matrix strategies