Head Of Domestic Services
CurrentMy role as Head of Domestic Services encompasses various roles from concept to completion of all of the domestic properties with regards to the following systems GSHP, ASHP, WSHP, PV Systems, UFH and MVHR installations. Within my role I provide leadership in identifying, specifying and quoting new domestic opportunities, supporting the sales process through to solutions development, I participate in all presentations and consultation meetings, I employ and manage an engineering team capable of delivering domestic installations of heat pumps, ensuring the team are trained and competent to complete the works. This includes taking ownership of the full lifecycle of the domestic installations, including financial, operational, QHSE and commercial services whilst ensuring compliance with the company’s policies and procedures. I ensure that the provision of healthy and safe working conditions are acceptable and that both clients and company health and safety policy and processes are effectively implemented across both company and subcontractors activities, this includes identifying, reducing and managing all risks (technical, statutory, health and safety, commercial or otherwise) associated with each and every project. My role includes building strong relationships with sub-contractors and preferred suppliers to ensure cost effective solutions which meet our quality expectations can be delivered to our clients whilst managing the risk and ensuring a high standard of customer service is kept throughout the life of the projects, including after sales service.