Jack Fox Email & Phone Number

Chicago, Illinois, United States

• Over 7 years of both B2C and B2B client facing experience resulting in over 1.75M+ revenue.• Lead a cross-functional team of independent software developers to create custom solutions, optimizing business efficiency.• Provided consulting for 750+ customers internationally remotely, resulting in over 3.5M in revenue over a 1.5-year period.• Published weekly newsletters to past and current customers with a 58% average click rate.• Manage logistics of 1000+ packages annually of… Show more • Over 7 years of both B2C and B2B client facing experience resulting in over 1.75M+ revenue.• Lead a cross-functional team of independent software developers to create custom solutions, optimizing business efficiency.• Provided consulting for 750+ customers internationally remotely, resulting in over 3.5M in revenue over a 1.5-year period.• Published weekly newsletters to past and current customers with a 58% average click rate.• Manage logistics of 1000+ packages annually of incoming and outgoing inventory.• Provide superior support to hundreds of past, current and potential clients internationally. • Managed payroll for 3+ developers internationally.• Strong communicator skilled in building and maintaining long-term client partnerships.• Demonstrated exceptional customer retention tactics, resulting in long term relationships with key clients for 8+ years.• Consistently exceeded key performance indicators (KPIs) related to client satisfaction.• Over 1100+ written positive customer testimonials from clients internationally.• Assisted in implementing a client feedback system, leading to a 20% improvement in positive client satisfaction scores.• Implemented referral programs resulting in 50+ new local customers this past year.• Manage inventory and sales of 500+ different products.• Increased sales volume and revenue 300% from 2019-2020.• Addressed client inquiries and issues promptly, ensuring a high level of client satisfaction.• Have increased gross revenues by over 25-50% consecutively each year for past 7 years.• Integrated social media marketing through Twitter, Instagram, and Google. Show less

Columbia, Missouri Area

•Conducted tabling events to promote Dell Computers brand awareness and its newest products.•Created published social media content on campus.•Consistently exceeded sales quota by 20-25% each month.•Advised customers on specific needs by providing detailed information on products and services offered.•Maintained weekly video conferences via Zoom with superiors for updated information and recaps.