- Installation and Removal of Network Switches: Efficiently handled the physical setup and decommissioning of network switches, ensuring minimal downtime and optimal performance. - Ethernet Cable Management: Conducted precise patching and routing of Ethernet cables to maintain organized and high-functioning network connectivity. - Network Mapping: Utilized Cisco Prime Infrastructure to accurately map and monitor the campus network, facilitating better network management and troubleshooting. - WiFi Surveying: Performed comprehensive WiFi surveys to assess and enhance wireless network coverage and performance across the campus.

- Help Desk Support: Provided exceptional customer service by assisting students with technical issues via phone and in-person, demonstrating strong communication and problem-solving abilities.- Hardware Management: Managed and troubleshooted PCs and other hardware across the UCC campus, ensuring optimal performance and swift resolution of technical problems.- Audio Visual Support: Collaborated with the Audio Visual Media Services team to set up and maintain audio-visual equipment for various events and classroom settings, enhancing the multimedia experience for students and faculty.

- Risk Assessments: Conducted thorough risk assessments for society events to ensure the safety and security of all participants.- Event Organization: Assisted in organizing and coordinating events, ensuring they were accessible and enjoyable for all members.- Member Welfare: Actively looked out for the welfare of society members, providing support and resources to enhance their university experience.

- Disaster Recovery: Implemented disaster recovery solutions for servers, network switches, and routers, ensuring business continuity and data protection.- Network Configuration: Configured and maintained network infrastructure, including crimping Cat 6 cables and managing network switches and routers for optimal performance.- IoT Configuration: Set up and configured IoT devices, contributing to the seamless integration of operational technology with IT systems.- Cybersecurity: Conducted cybersecurity tasks using Kali Linux, including penetration testing and vulnerability assessments, as well as testing software compatibility with endpoint security solutions like McAfee.- Endpoint Security: Assisted in the testing and deployment of endpoint security measures to safeguard systems against threats.