As the Director of Client Engagement, I lead our company in achieving its strategic vision while fostering strong, lasting relationships with our clients. My role encompasses overall company leadership, strategic planning, and operational oversight, ensuring that we not only meet but exceed our clients' expectations.I am dedicated to understanding client needs and aligning our services to provide tailored solutions that drive mutual success. By cultivating a culture of collaboration and innovation, I empower my team to deliver exceptional service, enhance client satisfaction, and build trust. Through proactive communication and engagement, I strive to create a seamless client experience that fosters loyalty and long-term partnerships.

Developing and executing a business development strategy focused on financial gain, customer satisfaction, and client acquisition.Researching and identifying new markets and customer needs for IT staffing and consulting servicesArranging and conducting business meetings with prospective and existing clientsPreparing and negotiating sales contracts, proposals, and bids in accordance with company policies and legal guidelines

I determined team staffing needs, trained team members on their responsibilities and tasks, oversaw employee performances, assigned tasks to employees, and relayed information from managers. I was also responsible for decision-making, coaching, mentoring, developing the team’s skills, and managing conflict. I monitored team performance and reported on metrics, motivated team members, discovered training needs and provided coaching, listened to team members’ feedback and resolved any issues or conflicts, recognized high performance and rewarded accomplishments, encouraged creativity and risk-taking, and suggested and organized team building.

Experienced in all phases of the entire hiring cycle, from writing job requisitions, placing jobs on-line, in-depth interviews, and reference checks, preparing offers, negotiating offers.Sourcing candidates through Employee referrals, Data bank, Personal network, Vendors, Jobsite (Monster, Dice, Hot Jobs etc.), Job postings, Advertisements, Headhunting candidates as per the requirement.

Worked with Freelance Clients and Help them to fill the positions with the qualified employeesSourcing of candidates using job portals in accordance of the Job description.Thorough Assessment of candidate’s skill and professional details over telephonic conversation. Interview scheduling & reference check.Maintain Strict Turn Around Time and adhere to specific requirementsUnderstand the job responsibility and formulate work planSourcing through social media like LinkedIn / Facebook / Twitter and other available online forumsMaintain a keen eye on latest recruitment processes and techniques for efficient recruitment processFloat Job Description on the leading portals and formulate candidate hiring strategiesConduct market due diligence on availability of talent pool in specific markets/RegionsConduct research and analysis as well as produce reports as required