• Organized and developed internal Red Cross programs that supplements Walter Reed’s inpatient and outpatient services• Managed over 500 licensed, credentialed and general volunteers that work in all 40 departments at Walter Reed• Oversaw a $70,000 budget to support Walter Reed National Military Center through Congressional mandates and Red Cross memorandums• Assisted and developed operations in support of Afghan populations during Operation Allies Welcome/Refuge at Walter Reed, Dulles Airport and Fort Pickett, VA

• Recruited and supported coordinators to lead teams in disaster response in the Delmarva peninsula • Managed the logistical inventories within the peninsula to meet the needs of 14 county emergency managers• Led and supported ongoing volunteer recognition and engagement opportunities for over 600 volunteers • Planned Red Cross response in collaboration with local, regional and national recovery efforts• Engaged with local government partners to ensure timely service to clients in need of Red Cross assistance

• Compiled infrastructure data, researched records and assisted in the survey and investigation process into Massachusetts State Police property for renovation projects• Data analyst for 911 dispatcher and police officer communication collection for requesting attorneys and internal investigations • Redesigned, constructed and hand published the 2018 phone directory for the entire Massachusetts State Police Department o Acting | Massachusetts State Crime Lab Office Secretary