Managing projects to develop new technologies for U.S. Navy submarine force.

Researching ocean dynamics using computer modeling. Graduating December 2023.

Managed and expanded engagements and helped win new contracts with a federal agency.Provided the client with strategic guidance to help reconstitute and expand data sciencecapabilities and operations following the initial months of the COVID disruption. Instrumental inwinning a major contract to significantly expand the client’s data science operations.

Served as a senior advisor for technical operations in a customer’s cyber operations division. - I helped develop and coordinate technical operations within a team of approximately 30 people working to meet some of the customer's highest priority cyber operations requirements. My work has increased efficiencies with existing operations and facilitated development of several new and creative technical operations.

Served as Product Owner and Systems Engineer on customer technology development and operations teams. - I helped drive adoption and implementation of the Agile methodology and Scrum framework. I improved product delivery and significantly improved efficiency by repairing dysfunctional relationships between stakeholders and engineering team. I drove development and launch of two new software products and updates to four existing products, resulting in team awards for innovation in two consecutive years. - I was recognized at all levels of the client organization for building consensus across competing groups, introducing user research and analytics to the development process, and expertly leading and coaching both peers and juniors.

WATSON GLOBALServed in multiple roles, as both a manager and contributor, on the team implementing IBM’s flagship Watson technology for the federal government. - As the user experience team manager, I led a 5-person team developing and implementing user experience analytics and designing the Watson U/I. Worked with users, stakeholders, and the Watson engineering team to research, understand, design, and improve user experience. I was the primary user advocate driving engineering priorities and marketing strategies.- As a senior consultant on the user experience team, I developed quantitative user analytics that transformed IBM’s and the customer’s understanding of who the real users were and how they actually valued the product. As a result, the team achieved significant improvements in user trials and acceptance.- As a contributor on the engineering team, I helped develop and implement data strategies for improving performance. I used data analytics to improve understanding of the customer’s data, thus improving data ingestion and natural language processing. I also developed new knowledge about the use of question-answer pairs used to build regression models that drove machine learning. - I managed a team of 5 subcontractors who researched and developed question-answer pairs and used the knowledge I developed to significantly improve their output.

EDGE CONSULTING (legacy practice)Led and assisted consulting engagements with the Department of Defense to improve operational effectiveness and acquisition planning. Integrated large sets of data, conducted geospatial modeling, coordinated data strategies across government organizations, integrated quantitative analysis with subject matter expert interviews, and presented findings to stakeholders.- Managed an engagement analyzing operations and technology during the 2011 Libyan conflict and developed strategic implications for future technology acquisition and operational strategies. Presented findings to Pentagon leadership for incorporation into future air combat strategies.- Prepared an extensive analysis of an Air Force airborne communications program. I created a geospatial model of complex communications support conditions and made recommendations to maximize operational effectiveness with limited numbers of aircraft. Our team identified and helped prepare commanders for previously unrecognized critical strategic challenges.- Performed a detailed study of a Navy test program for unmanned aerial vehicle (UAV) supporting special operations forces. I created quantitative analytics to evaluate the UAV program and briefed Navy and Congressional leadership on recommended strategic acquisition decisions and engineering development for future UAV systems.- Helped develop new conceptual methodologies for employing emerging social media technology and exploit new data streams for customer operations.

Served as consulting team member on engagements with the Department of Defense to improve effectiveness of intelligence, surveillance, and reconnaissance (ISR) programs. - Integrated large sets of data, conducted geospatial modeling, coordinated data strategies across government organizations, integrated quantitative analysis with subject matter expert interviews, and presented findings to stakeholders.- Analyzed the effectiveness of UAV video intelligence collection systems supporting combat operations. I examined requirements, capabilities, and voluminous operational data to develop measures of effectiveness and recommend implementation methodologies. Coordinated across Air Force, US Central Command, and other defense stakeholders. Presented findings at the 2009 Military Operations Research Society Symposium.

Conducted business research and competitive analysis in support of business development projects. Leveraged military experience to serve as an internal consultant to help develop and implement innovative strategies to improve competitive position within the Intelligence, Homeland Security, and International markets.

DEFENSE INTELLIGENCE AGENCY- Served in a leadership role on a team deployed with Army Special Forces during the initial months of the second Iraq War. Coordinated field operations of 17 people over 9000 square miles of contested territory in northern Iraq, requiring fast-paced, independent decision-making while navigating complex multi-ethnic relationships and continually analyzing operational requirements. Our team supplied critical intelligence for combat operations and the capture of wanted Iraqi regime officials.- Managed a regional information office. Successfully turned around an under-performing staff by developing and implementing a strategy that focused on developing creative new sources of information and improving customer outreach. Our team increased production and customer satisfaction by 44% and 108% respectively.

U.S. PACIFIC COMMAND- Managed a team of 9 analysts in the 24-hour operations center monitoring joint military operations throughout Asia and the Middle East. Our team composed and presented daily situation reports and analyses for the Commander-in-Chief of U.S. Pacific Command and his senior staff.- Served on an internal consulting team to design and implement a significant reorganization of the 24-hour operations center helping develop goals, processes, training, and standards. I helped lead implementation as a senior shift officer. The reorganization resulted in substantially increasing production and quality of support to U.S. and allied military forces deployed throughout the Middle East and Asia.- Served as an expert senior analyst focusing on Russian and North Korean military forces in East Asia. Published original analytical articles used by military and civilian leaders from local commanders to the President of the United States in making strategic decisions in the Pacific region.

USS INDEPENDENCE (aircraft carrier)- Managed a division of 30 sailors, directing daily activities and system administration of 200 computers and 2 separate LANs while deployed at sea in the Pacific and Indian Oceans and the Persian Gulf.- Managed installation of four advanced prototype IT systems while en route to the Persian Gulf for emergency response to an international crisis.