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Jack Lea Email & Phone Number

IT Solutions Engineer at Gamma
Location: Abergele, Wales, United Kingdom 8 work roles
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✓ Verified Jun 2026 2 data sources Profile completeness 71%

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Current company
Role
IT Solutions Engineer
Location
Abergele, Wales, United Kingdom
Company size

Who is Jack Lea? Overview

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Quick answer

Jack Lea is listed as IT Solutions Engineer at Gamma, a company with 2143 employees, based in Abergele, Wales, United Kingdom. AeroLeads shows a matched LinkedIn profile for Jack Lea.

Jack Lea previously worked as 1st Line Cloud Engineer at Valto and Service Desk Engineer at Cts.

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Email format at Gamma

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Gamma

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About Jack Lea

Jack Lea is a IT Solutions Engineer at Gamma.

Current workplace

Jack Lea's current company

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Gamma
Gamma
IT Solutions Engineer
Abergele, GB
Website
Employees
2143
AeroLeads page
8 roles

Jack Lea work experience

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It Solutions Engineer

Abergele, GB

1St Line Cloud Engineer

Current
Jun 2024 - Present

Service Desk Engineer

Cts
Oct 2023 - Jun 2024

Smart Ops Engineer

Dec 2022 - Jul 2023

Service Desk Secondment

  • Responsible for scheduling trainings for Service Desk staff provided by third line teams.
  • Worked with third line teams to create specialised training videos and exercises for Service Desk staff.
  • Implemented a rota for backfill and permanent staff to ensure Service Desk staffing levels remain at an appropriate level throughout trainings.
  • Accountable for providing feedback and questions to third line teams, ensuring extra training was provided where necessary.
  • Upskilling of Service Desk Analysts attributed to reducing the average Service Desk queue volume from 150 Incident tickets to 50 while also decreasing average response time from 3 hours to just 1 hour.
May 2021 - Aug 2021
Team & coworkers

Colleagues at Gamma

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FAQ

Frequently asked questions about Jack Lea

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What company does Jack Lea work for?

Jack Lea works for Gamma.

What is Jack Lea's role at Gamma?

Jack Lea is listed as IT Solutions Engineer at Gamma.

Where is Jack Lea based?

Jack Lea is based in Abergele, Wales, United Kingdom while working with Gamma.

What companies has Jack Lea worked for?

Jack Lea has worked for Gamma, Valto, Cts, Cognizant, and Freshfields Bruckhaus Deringer.

Who are Jack Lea's colleagues at Gamma?

Jack Lea's colleagues at Gamma include Emily Gilpin, Kelvin Okochu, Kyle Russell, Matt Mullen, and Alan Walcott.

How can I contact Jack Lea?

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