Jack Lewis Email & Phone Number

Sydney, New South Wales, Australia

Manager of TPG, iiNet, Internode, and Westnet brand mobile products.Product lead for the introduction of a promotional offer framework - allowing tactical discounting on mobile plan products, for both customer and frontline agent journeys

Sydney, New South Wales, Australia

Outstanding Achievers Awards, 2020: "Jack stepped up significantly from the Product Manager role in Mobile Broadband, to being the most experienced, (and for a few months... the only generalist), Product Manager in Postpaid. He has managed through to execution a range of complex projects like COVID-19 response, Vodafone Infinite Plans, and our totally revamped Trade-In program. Jack has joined Vodafone in 2016 in a Graduate role - since then he's come a very long way."

North Sydney, Australia

- Legends Team Award recipient, 2019: introduced first endless data proposition in Australia, for postpaid mobile and mobile broadband. - Launched Vodafone Australia's first 4G Home Internet ("Fixed Wireless") plans in selected areas of QLD, SA and WA.

Sydney, Australia

- Launched partnership between Square (Block) and Vodafone Hutchison Australia. Responsible for end-to-end execution in introducing Square Contactless + Chip Reader as an add-on to Vodafone Business Postpaid plans, sold via Retail and Customer Care channels

Sydney, Australia

- Compilation and presentation of monthly updates to enterprise channel partners (e.g. Vodafone network updates, marketing activity, offers and product launches). Received with 'rapturous fanfare'- Understand, recognise, and provide sales teams with relevant tools and collateral to sell Vodafone products and services to end-users.- Lead work on Vodafone Business' Q4 Above-The-Line brand campaign. Worked with agency and media partners on proposition development, strategic brand association/partnerships, and performance measurement)Vodafone Hutchison Australia

North Sydney, New South Wales, Australia

- Working collaboratively with Enterprise Sales, Finance Business Partners, and Customer Value Management teams to assess, feedback, and negotiate acquisition/retention pricing for individual enterprise customers (special considerations). Also managed responses to government and corporate tenders and RFP.- Worked with Devices and Logistics teams to manage inventory and hardware orders for enterprise customers, ensure product-market fit for device range.- Business owner for execution of Above- and Below-The-Line pricing and offers: briefing and executing alongside Billing, Internal Communications, Sales, and Operations teams.Vodafone Hutchison Australia

New South Wales, Australia

Experience working in Checkouts/Refunds/Layby, Audio/Visual, Toys, Home & Appliances, and Fashion departments. Received Store Manager Awards for exemplary customer service and achieving sales targets.

Sydney, New South Wales, Australia

Developed new Customer Relationship Management database, with migration of data from Microsoft Access. Created a dashboard for visualisation of data types.