Jack Lu Email & Phone Number

中国 江苏省 南京市

1. Analyze and respond to each overseas customer inquiry in detail, deeply study and maintain each customer, develop and manage plans. Assist in foreign trade work and handle related foreign trade business;2. Cooperate with the companys foreign trade department to collect market industry information and organize customer information;3. Prepare foreign trade documents, handle customer inquiries, and organize and archive relevant work materials;4. Receive foreign customers and participate in exhibitions.5. Develop international markets through B2B platform operations (for example: Alibaba International Station, Xiaoman, Facebook and other online social media methods), Google search and other channels6. Be able to respond to various customer emails, phone calls, videos and other methods in a timely manner 24 hours a day to communicate with customers in a timely manner.7. Complete other tasks assigned by the leader.

南京

1. Software system testing, unit testing, integration testing. Data statistics, updates, backups, and maintenance.2. Cooperate with sales to complete technical exchanges with users, promote and guide technical solutions, and demonstrate application systems.3. Improve system requirements and manuals. Combining user needs and product architecture for functional and non functional requirements sorting and prototype construction, the process can form requirement analysis, product design documents, technical specifications, acceptance materials, and product display materials (such as PPTs)4. Communicate with users, solve configuration issues, and ensure stable system operation.5. IT software configuration and simple hardware maintenance. Collaborate with development, product, operation and maintenance teams throughout the entire process to ensure product quality and drive continuous improvement of product quality6. Improve testing efficiency through Postman interface and Python UI automation, and explore new testing processes, tools, etc. to improve testing coverage.7. Develop and validate configuration packages based on customer needs;8. Organizing and sharing valuable resources;9. Complete other tasks assigned by the leader.

中国 江苏省 南京市

1. Writing high-quality test cases based on requirements, designing typical test scenarios based on business requirements and test cases, preparing test data, writing test reports and improving requirements.2. Web functional test, compatibility test, performance test.3. Using Jira and HPQC to sort and track related bugs to deal with related requirements and TestRail to write test cases.4. Regular meetings with customers in English, regularly discussing and summarizing issues encountered, archiving, sharing relevant knowledge points.

中国 江苏省 南京市

1. Participate in requirement review, write and maintain test cases based on product requirements, set up a testing environment (Linux), output test reports, regress and verify fixed issues until they are resolved. Conduct a detailed analysis and accurate positioning of the identified issues, and discuss solutions with developers. Use tools such as Passolo and SDL to achieve localization work and meet customer needs.2. Conduct functional testing, interface testing (using Postman for interface testing), compatibility testing, and understand stress testing such as Jmeter, Loadrunner, and QTP. Improve automated testing scripts such as Selenium and Unittest framework using Python language as required.3. Use Jira and TestLink to organize and track related bugs, and use tools such as Git and Jenkins for software version control and management.4. Secondary development and script maintenance of software products (using Python, MySQL, SQL, Perl, Oracle, Java, Nginx, Redis, and other technologies)5. After multiple iterations, the product is officially released, and important technical issues are summarized and archived (in both Chinese and English) for reference.6. Proficient in using tools such as Office, coordinating with clients to solve problems, providing training, creating documents, and creating maps using Visio and Xmind7. Maintain communication with the client team at all times through email and meetings, with a fully English working environment.8. Responsible for writing project plans, evaluating the rationality of requirements, assisting in the implementation and coordination of resources, ensuring the progress of development, testing, and launch, and completing product version management and other related work;9.Provide remote technical support to users, provide consultation and guidance to users, explain relevant business or technical issues, and collect user information feedback; Write relevant implementation documents and provide user training.