Jack Malpass Email & Phone Number
Who is Jack Malpass? Overview
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Jack Malpass is listed as Test Analyst at Secure Trust Bank at Secure Trust Bank, a company with 387 employees, based in Dudley, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Jack Malpass.
Jack Malpass previously worked as Test Analyst at Secure Trust Bank and Test Analyst at Legal & General. Jack Malpass holds A Levels from Stourbridge College.
Email format at Secure Trust Bank
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About Jack Malpass
An ISTQB certified Test Analyst, with over five years’ experience working in financial services. Motivated and a good problem solver with ability to work on multiple projects. Effective communicator, enabling the translation of technical terms to be understood by stakeholders and third parties. Results driven and hardworking with a key focus on delivering quality test outputs. Excellent organisational skills with ability to prioritise workload and works well under pressure to achieve project deadlines
Jack Malpass's current company
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Jack Malpass work experience
A career timeline built from the work history available for this profile.
Test Analyst
- Working collaboratively as part of a dynamic test team to meet project deadlines.
- Creating test documentation that ensures the full scope of testing is taken into consideration and all requirements are satisfied.
- Reporting daily progress on all work-streams to allow the wider team to be updated on my progress made during the day highlighting any blocking defects or issues which I may be facing.
- Test execution using applications such as Salesforce, SSP Select and utilising tools such as Jira and ALM to capture defects and test evidence.
- Leading Walkthroughs of testing documentation where necessary to provide stakeholders of plans, progress, defects, and any other issues
- Conduct test reviews including Static testing throughout the development lifecycle, to analyse business documentation and identify any artefacts that are not fit for purpose. Complying with the agreed test methodology.
Customer Service Agent
Dealing with customers calls in relation to the customers household policies and making necessary changes to their policies. Adhering to FCA rules and regulations managing customer expectations, delivering a high level of customer experience. Managing customer complaints and demonstrating empathy and ownership during difficult situations. Managing targets.
Insurance Adjuster
Working within an insurance broker to answer calls from customers, applying amendments to their car insurance. Maintaining relations with insurance companies and managing customer expectations to get the customer the best deal possible for their car insurance. Ensuring that all KPI’s are met, and customers enquiries are dealt with efficiently. Being.
Customer Service Agent
Handling customer queries in relation to their insurance policies and organising customer documentation. Ensuring customers receive high level of service whilst dealing with complaints. Correctly updating insurance claims and ensuring that correspondence between third party suppliers and the customers were archived correctly on internal systems.
Colleagues at Secure Trust Bank
Other employees you can reach at securetrustbank.com. View company contacts for 387 employees →
Gurprit Sira-Chana
Colleague at Secure Trust Bank
United Kingdom, United Kingdom
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SF
Sarah F.
Colleague at Secure Trust Bank
Solihull, England, United Kingdom, United Kingdom
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CR
Colin Richards
Colleague at Secure Trust Bank
Cardiff, Wales, United Kingdom, United Kingdom
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GB
Gareth Bailey Ica Dip (Aml)
Colleague at Secure Trust Bank
Cardiff, Wales, United Kingdom, United Kingdom
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HN
Heather Nimmo
Colleague at Secure Trust Bank
Birmingham, England, United Kingdom, United Kingdom
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KD
Kiran Dhesi
Colleague at Secure Trust Bank
West Midlands, England, United Kingdom, United Kingdom
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JS
Jessica Smith
Colleague at Secure Trust Bank
Solihull, England, United Kingdom, United Kingdom
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LB
Lee Blagden
Colleague at Secure Trust Bank
London Area, United Kingdom, United Kingdom
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MB
Mandi B.
Colleague at Secure Trust Bank
Royal Sutton Coldfield, England, United Kingdom, United Kingdom
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RE
Reuben Edwards
Colleague at Secure Trust Bank
Pentre, Wales, United Kingdom, United Kingdom
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Jack Malpass education
A Levels
Foundation Degree, Design And Visual Communications, General
Frequently asked questions about Jack Malpass
Quick answers generated from the profile data available on this page.
What company does Jack Malpass work for?
Jack Malpass works for Secure Trust Bank.
What is Jack Malpass's role at Secure Trust Bank?
Jack Malpass is listed as Test Analyst at Secure Trust Bank at Secure Trust Bank.
Where is Jack Malpass based?
Jack Malpass is based in Dudley, England, United Kingdom while working with Secure Trust Bank.
What companies has Jack Malpass worked for?
Jack Malpass has worked for Secure Trust Bank, Legal & General, and Premium Choice.
Who are Jack Malpass's colleagues at Secure Trust Bank?
Jack Malpass's colleagues at Secure Trust Bank include Gurprit Sira-Chana, Sarah F., Colin Richards, Gareth Bailey Ica Dip (Aml), and Heather Nimmo.
How can I contact Jack Malpass?
You can use AeroLeads to view verified contact signals for Jack Malpass at Secure Trust Bank, including work email, phone, and LinkedIn data when available.
What schools did Jack Malpass attend?
Jack Malpass holds A Levels from Stourbridge College.
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