Jack Michael Email & Phone Number

Implementing Operational Data Management and Governance frameworks, with key focuses including data integrity exception management, data validation testing, and measure and business rule documentation.Coordinating operational process uplift, including proceess transition to JIRA, developing centralised knowledge hubs, delivering training, and creating bespoke reporting suites to provide visibility of data quality to senior management.Creating efficiencies through the replacement of manual reporting with automated solutions. Drafting measures and business rules to be used as the basis for technical builds on data integration projects and providing testing on the final outputs to ensure accuracy.Development and delivery of quarterly and annual regulatory reporting, including process mapping and procedure documentation. Representing the Member Data Custodian and Steward in the development of Data Standards and other Enterprise data initiatives.

Leading a team of 17 staff responsible for multiple overlapping end of financial year regulatory reporting projects to regulators including APRA, State Actuary, and the ATO. Other responsibilites included developing resourcing forecasting, recruitment of two technical staff, and ensuring BAU tasks remained within mandated timeframes.

Played a key role in operationalisation of automated data quality exception management software (InvestigateDQ) through developing and implementing governance structures and processes, documenting workflows, delivering training, creating reporting, and liaising with business users and key stakeholders to ensure complex risk and reporting requirements were catered for.

Brisbane

Key Achievements:● Consistently tracking above 125% to sales targets● $2.1 million in new sales through 2019 financial year

Key Achievements:● Lead the store to set new monthly record commission while acting Team Leader, breaking previous record which had stood over 20 years.● Exceeded the personal monthly commission record for Johnsonville Flight Centre store, which hadstood for over 20 years.● Lead the store to a record annual profit● Lead the Johnsonville Flight Centre to become one of the most profitable stores in thecountry, receiving national awards.

Key Achievements:● Top national quarterly salesperson three times● Top national monthly salesperson twice