Jack Morrison Email & Phone Number

Melbourne, Victoria, Australia

Australia-New Zealand Client Support - Dec 2022 - Present

Victorian Government and Industry

Canberra, Australia

• Assisted store manager in reaching sales targets through excellent customer service – store sales up by 5% YoY for Christmas period and 2% YoY for rest of the year
• Improved store operations by implementing new filing system, practice later adopted other stores

• Led a team of editors to proofread, copyright, fact check articles; liaised with writers for rewrites.
• Crafted communication strategies to accommodate social sensitivities of an inclusive readership base.
• Contributed campaign ideas to promote readership increase

Canberra, Australia

• Contributed to visual merchandising from ideation to in-store execution, including several campaigns, all leading to increased revenues YoY
• Provided with extra duties based on demonstrated product knowledge and successful campaigns

Belconnen, Australia

• Completed three rotations in client engagement, frame reconciliation, and industry coding, achieving above expectations in all rotations
• In Frame Reconciliation – an ABS department – maintained a low error rate; quality of work was recognised by senior management

Canberra, Australia

• Drove sales and maintained customer satisfaction through quality customer service
• Was given increased responsibilities, such as new staff training duties, after demonstrating the ability to both lead the team during peak periods and to work independently and under pressure

Acton, Australia

Melbourne, Australia

Food and Beverage Assistant at Conservatory

Watched over the editing process to a popular fansite, maintaining up to 20,000 unique page views per day during peak periods. Moderated comments and built community surrounding popular esports event.

Master'S Degree, Communication And Media Studies, 4.0 Gpa/86.25 Wam

Awarded Academic Medal for Excellence in Graduate Coursework Study Areas of study include social change and understanding the global media.

Bachelor Of Arts And Design (Honours), Communication And Media Studies, 72.875 Wam

Areas of study include, communication, Queer Studies and Game Studies

Bachelor Of Communication In Journalism, Communication, Journalism, And Related Programs, 72.833 Wam

Public Relations minor Recognised by lecturers in PR minor for my unique approach to topics and sleek designs