Jack O. Email & Phone Number

Active knowledge and management of gaming communities extending across online, in-game, social media and streaming platformsAdvanced expertise across a range of Digital Marketing specialities, including Social Media, Digital Design, Interactive Media, Email Marketing, Online Ads and Customer ServiceExperience using Adobe Package, Canva, Sprout, Later, Hootsuite, AgoraPulseWorks happily both in a team and independentlyExcellent communication skills, both written and verbalCreative problem solver and fast learner Keen multi-tasker, detail-oriented and organised Time management and prioritisation while working to deadlinesHonest, friendly and proactive

• 

  Community Manager

  Jagex

  Aug 2020 - Present - Cambridge, England, United Kingdom

  Lead as a player-facing member of the team to actively engage with the community to act as a bridge between the development team and players, relaying player sentiment and concerns.Write and publish news posts that convert details of upcoming and current content into a player-friendly format using our tone-of-voice.Lead various content projects from a Community, Social & Communications standpoint (most recently Tombs of Amascut, Leagues III: Shattered Relics, Giants’ Foundry, Gielinor Gazette & Quality of Life Polls)Management of a range of social media channels including Facebook, Twitter, Instagram, YouTube, Twitch, Steam, Personal Reddit and Twitter accounts.Create a range of assets including images, videos and design elements for newsposts & socials.Liaise and assist in leading the outsourced Community team with projects, direction and asset creation.Work with prominent players and content creators for projects involved with upcoming and current content.Create player-driven engagement through various activities (ARG, puzzles, competitions)Strategise, manage and host Old School’s weekly Livestreams.