-Designed and maintained Shopify e-commerce website to continue arboretum plant sales. Sold over $50,000.00 worth of plants and other products for May Market Day 2020 and 2021-Participate in digital marketing events and community outreach

Assemble content for Institutional Request for Proposals (RFP) and Due Diligence Questionnaire (DDQ) requests Collaborate with marketing data integration and investment strategy writers to provide accurate, updated contentWinner of May 2020 Community Engagement Award

Wrote 400+ letter and email correspondences per month to investorsSupported multiple lines of business, legal, fraud, client managers, and social media departmentsConsistently exceeded internal quality and productivity KPI'sDesigned and created the department's Lean Visual BoardDeveloped tracking system for response data in Salesforce and Excel spreadsheets to analyze trends Coach new associates and performed weekly global market updatesPresent for Continuing Education Team, Team MVP Q4 2017, 2x Individual Development AwardSeries 7, Series 63, Series 6 licenses

Handled 40-50 inbound calls daily from plan participants (401k, 403b, 457, pension, and others)Enrolled new employees in employer-sponsored plans, educated clients on investment options, and provided asset allocation assistance for a wide range of account balancesSubject matter expert and new-hire traineeDe-escalated sensitive situations and anticipated needs-driven solutionsPromoted to Specialist in May 2014, Team MVP Q1 2014

Covered Washington Wizards, Charlotte Bobcats, and NBA at large as a weekly featured columnist. Named No. 1 Wizards Staff Writer in July 2013 for obtaining the most reads of any Wizards writer.

Covered Trinity Men's and Women's sports and athletes for Trinity Communications Department. Created content for school website, kept statistics for games, and performed live broadcasts of sporting events. Winner of the 2013 Kingy Writing Award.

Wrote 5-7 articles per week that were viewed by over 1,000 online users. Covered wide variety of topics including the MLB, College Football, and the 2012 Summer Olympic Games

Entered statistics in high school and NCAA box scoresSpoke with local Connecticut coaches on the phone for the winter and spring seasonsPerformed brief write-ups of playoff basketball, baseball, and lacrosse games