P&L $550 Million • Oversaw P&L operations, sales, field operations, customer satisfaction, and general business management for 10 offices in the Southeast region.• Instrumental in aggressively growing the profitability of the operation and fostered a team environment.• Managed an organization comprised of 150 office employees and over 850 field employees• Direct accountability for monitoring, managing, and measuring all branch processes, and meeting or exceeding business objectives.• Direct responsibility for new equipment, service/modernization business, including sales, field operations, customer satisfaction, and overall general business management.

• Oversee an $1.2 billion new equipment sales organization.• Manage an Eastern Region sales organization comprised of 9 regional direct reports and 55 indirect reports.

P&L $210 Million • Oversaw P&L operations, sales, field operations, customer satisfaction, and general business management for 5 offices in the New England region.• Instrumental in aggressively growing the profitability of the operation and fostered a team environment.• Managed an organization comprised of 120 office employees and over 450 mechanics from our field staff.• Direct accountability for monitoring, managing, and measuring all branch processes, and meeting or exceeding business objectives.• Direct responsibility for new equipment, service/modernization business, including sales, field operations, customer satisfaction, and overall general business management.

P&L $120 Million• Oversaw P&L operations, sales, field operations, customer satisfaction, and general business management • Instrumental in aggressively growing the profitability of the operation and fostered a team environment.• Managed an office staff of 45 employees and over 200 mechanics from our field staff.• Direct accountability for monitoring, managing, and measuring all branch processes, and meeting or exceeding business objectives.• Direct responsibility for new equipment, service/modernization business, including sales, field operations, customer satisfaction, and overall general business management.

P&L $60 Million• Oversaw P&L operations, sales, field operations, customer satisfaction, and general business management • Instrumental in aggressively growing the profitability of the operation and fostered a team environment.• Managed an office staff of 26 employees and over 100 mechanics from our field staff.• Direct accountability for monitoring, managing, and measuring all branch processes, and meeting or exceeding business objectives.• Direct responsibility for service/modernization business, including sales, field operations, customer satisfaction, and overall general business management.

Managed a team of 5 sales representatives and was responsible for $48.5 million in annual sales. • Monitored the performance of each team member by conducting weekly SLP meetings and provided consistent coaching and development plans to meet our branch’s financial objectives.• Hired and trained employees on Otis sales processes, contract language, estimate/proposal strategies, and customer service techniques.• Achieved positive net growth in the Manhattan North Branch for the first time in 5 years, while also posting the lowest cancellation rate percentage.• Prepared and conducted weekly OO staff meetings and monthly collections meetings with each of my team members. • Completed Otis Management Development Program (MDP).

Negotiated, sold, and project managed over $13 million of elevator and escalator new equipment projects each year. • Awarded an Eastern Region Gold Star in 2014 for exceeding sales plan. • Accurately interpreted and analyzed construction drawings, specifications, and contract language to estimate projects and close deals.• Developed new and maintained existing customer relationships by engaging in customer events such as lunches, dinners, golf outings, tradeshows, and sporting events.• Prepared and conducted lunch & learn elevator/escalator presentations for architects and general contractors.• Maintained positive, cooperative, team-oriented relationships with owners, architects, general contractors, supervisors, vendors, and all other key stakeholders for each project.• Completed Otis Elevator’s new equipment sales training program, New Equipment Otis Development Program (ODP).