Jack Pardo Email & Phone Number

Phoenix, Arizona Area

• Senior Risk and Controls Analyst within Loan Adminstration. Utilizing OCC, Reg AB and other various regulatory requirements, selected processes are studied for inherent risk and any applicable mitigating controls..
• Leverages skill sets in process improvement and risk mitigation to impact Business Control processes internally, in addition to all lines of businesses impacted by Business Control.
• Received multiple awards and recognition for risk identification, process improvement, and leadership.

Simi Valley, CA

• Oversight of the 1st and 2nd lien Private Mortgage Insurance Claims departments. Responsible for all claims filing processes and proceeds recovery in a $6 billion portfolio. Operations in India, CA, AZ, and TX, each.
• Improved claim timeliness and proceeds recovery metrics by 30%; Utilizing skill sets in report coding, data analysis and knowledge of up and downstream processes, key areas of risk were stabilized, and reporting sets.
• Worked hands on with offshore partners, traveling to India to enhance communication and process efficiency.

Phoenix, Arizona Area

Joined Marix Servicing during its start up phase, establishing the Invoice Management and PMI Claims departments. Developed all reporting and tracking systems, and constructed all operating procedures for both departments. Responsibilities later increased to include oversight of the Process Implementation Control (PIC) which served as a change control hub.

Simi Valley, CA