My 9 years of hospitality experience has taught me never to take things for granted, you never quite know who may walk through the door. I have worked from busser/bar back all the way to manager and at each level there are challenges that require new ways of thinking to overcome. I never initially went into hospitality work thinking I’d learn anything more than service standards; though the unofficial plumbing, electrical and manual labour that goes into running a venue simply comes with the job. I’m grateful for it, my situational judgement has improved just by putting my all into my work. I learnt many things through my time at Turtle Bay but a big one is just how different each city is and the peoples mannerism’s that live there. Being able to adapt to a new environment became key to my travelling around the other sites, working with the teams and their guests. I feel like my passion for people sprouted from my time working in the gym at 17, constantly meeting new faces and forming new relationships. My roll within the gym was a fitness instructor, I was there not only to support but to teach and train, this is why I feel I’ve stayed in a teaching/training roll for so long. I love getting involved and diving into a new problem. Credentials: - Personal Licience number: 183158- level 3 in first aid - Certificates in ‘H&S at work’ ‘Fire martial’ ‘First aid’ ‘Food and allergen training’ - WSET level 2 in spirits