Deputy Manager
Bierkeller Nottingham
Nottingham, England, United Kingdom
My time at Bierkeller has already seen some major progression points for me: - Solely responsible for currently cocktail and drinks menu; writing the recipes myself, calculating GP’s for each menu item, running training sessions across multiple sites for the menu rollout which took place in April and has so far been a success with an uptake in cocktail purchases! - Re-wrote the till operating system working closely with Predicttile (our POS).- I was hired after the previous GM was fired due to poor management and terrible book keeping, which lead to some difficulties within the site. I was brought in to bring the team back up to a high standard whilst finding connections and bonds that allowed each layer of team members to work with and not against each other. I did this by: - Running monthly supervisor meetings- Quarterly full team meetings- Training sessions with the whole team (whilst also making myself available for several hours a week if anyone wanted to come in and learn anything they didn’t know. - Reviews on all team members, collating feedback from all supervisors and managers, then making an action plan on how to improve scores. - Team bonding challenges and incentives. - Learning every roll within the building to gain the respect of the people I am trying to manage.