Jack Templeman Email & Phone Number

Bristol, England, United Kingdom

• Influencing management decision through graphical manipulation of data• Producing monthly reports presented at management meetings • Producing engaging daily reports to guide service staff• Utilising extensive knowledge of business to amend and create procedures • Improving efficiencies amongst service staff by analysing work patterns• Analysing individual performance though data monitoring, create reports to help supervisor performance manage their teams • Team trainer – Manual handling (POPS Coach), COSHH, Debt chasing plus much more• Helpdesk for service team, on hand to help day staff with queries before escalation to management • Stock management and ordering of housekeeping products and stationary

Bristol, United Kingdom

• Secondment role, role restructured at endCompleting line management duties including rota planning, conducting one to ones and supporting my team • Stock management and ordering of housekeeping products and stationary• Creating daily, weekly and monthly working patterns

Bristol, United Kingdom

• Providing reception, customer service, welfare services and managing customer accounts.• Managing time effectively to ensure customer issues are actioned in a timely manner. Early planning for turn around to ensure rooms are ready for check in. • Communication with a variety of stakeholders in a professional manner.• Making regular safety patrols across multiple sites, Identifying and resolving safety hazards, risks and responding to alarm activations. • Supporting new starters through their on boarding ensuring they understand each role.• Engaging with customers and guarantors to ensure payments of overdue accounts improving company cash flow.

Bristol, United Kingdom

• In this role, I was committed to delivering exceptional customer service with the aim of ensuring high levels of satisfaction.• Providing up to date and accurate information by utilising my knowledge of Computershare's systems to locate, interpret and communicate with customers in a professional and customer friendly manner.

Exeter, United Kingdom

• Working at multiple UK events and festivals my roles would include managing stock, coordinating with environmental health officers and ensuring the highest quality food was available for customers, often working to tight time scales.• Working in a team, often for intense 3-month periods, developing strong and diplomatic inter-personal skills.• Training new staff and continuing their development through supervision and feedback.• As cook I would delegate tasks to other members of staff to ensure a smooth run of the shift.