- Provide case management support to a caseload of 10-15 youth living in transitional housing, helping them to meet their goals in housing, education, employment, and health (Mental/Physical)- Reach out to community organisations and members, establishing and maintaining working relationships- Respond to requests for information from members of the community, and community organisations, providing correct information, and connection to the appropriate members of staff- Craft… Show more - Provide case management support to a caseload of 10-15 youth living in transitional housing, helping them to meet their goals in housing, education, employment, and health (Mental/Physical)- Reach out to community organisations and members, establishing and maintaining working relationships- Respond to requests for information from members of the community, and community organisations, providing correct information, and connection to the appropriate members of staff- Craft documentation alongside team members and management to contribute to the overall direction of the program and to best support the youth living in transitional housing. Show less

- Conducted 10+ Interviews with participants and managed scheduling of additional interviews with multiple interviewers and participants- Managed interview notes and in-depth qualitative analysis of interview inputs- User persona creation based on interview participants to better communicate insights from data analysis- Performed landscape analysis and competitor research on companies in the wellness app environment- Knowledge translation of insights and other scientific… Show more - Conducted 10+ Interviews with participants and managed scheduling of additional interviews with multiple interviewers and participants- Managed interview notes and in-depth qualitative analysis of interview inputs- User persona creation based on interview participants to better communicate insights from data analysis- Performed landscape analysis and competitor research on companies in the wellness app environment- Knowledge translation of insights and other scientific language to make it easier to understand and digest for a wider audience- 50+ literature reviews of scientific basis for recommendations to improve wellbeing Show less

- Worked one-on-one with Children living in care. Modelled appropriate behaviours, and intervened during times of crisis- Maintained accurate documentation of shift events, incident reports, and spending- Completion of all other shift duties as assigned by the program manager- Clearly communicated shift events and behaviour during shift change with other team members

- National Grocery retail chain- Managed nightly store operations including end of day closing balances, organisation of team members and communication of tasks to be completed by end of shift in preparation for start of business the next day- Maintained customer and staff safety by monitoring the conditions of the store and ensuring that it is kept to a high level- Interacted with customers, and responded to their requests, providing support and correct answers to their questions