Jack Wright Email & Phone Number

United Kingdom

Global Customer Insights manager looking at NPS within commercial banking

Looking into the NPS for the Bank across the Retail sector.

EMEA Insights manger focusing on Commercial Banking. Responsible for running the Commercial customer voice survey.

Commercial Banking Continental Europe Marketing Manager focusing on Public websites.

2 Year Grad course working in Branch, M&S Bank, Insurance and Learning and Development

• Responsible for reporting into the head of the UK & I and senior management in the Storage business unit.Main Responsibilities includes.
• Forecast analysis.
• Trend Analysis based on Historical Spend.
• Product Line Analysis & Forecasting.
• Support Senior Management.
• Supporting Sales Specialists.

As an ambassador for my university, I ensured that the university was sold to perspective students in a persuasive and favourable fashion. This involved me talking to large groups of parents and students in a dual marketing effort to inform the parents of the positive academic support available and how the university can enrich the lives of their children..

Woodley

Through my two years with the organisation I gained experience in excellent customer service and communication, both with individuals and working in group situations. These transferable skills have proved invaluable.My main responsibility whilst there, was to build customer relations through the service I provided in order to enhance life time customer.

Retail Management, Retail Management, 2:1

My degree has enabled me to work on two group based consultancy projects with B&Q, providing me with experience to deal with issues.

Education record

Applied Business Studies A* Applied Business Studies A Physical Education C