Over my career, I have the good fortune of establishing an exceptional record as a strategic operational leader in IT and business transformation. I have been recognized as a servant leader with strengths in strategic visioning, innovative problem solving, change management, and end-to-end execution. My successes are demonstrated in the design, implementation, and optimization of practices resulting in increased productivity and cost savings as well as increasing customer experience and satisfaction. I enjoy applying my skills in building and sustaining long-term relationships and strategic alliances while developing and leading high-performing teams. I am proud to have mentored, coached, and developed direct reports over the past 20 years to execute on strategic projects, resulting in $300 million in benefits.I have experience leading an organization of 150 employees and was accountable for a $250 million budget. Throughout my career, I was involved in streamlining and automating 30+ enterprise-wide operational processes, resulting in annualized cost savings of $4 million, $150 million cost avoidance, and improved productivity for staff across multiple business lines. I have also successfully executed on the planning, design, development, and deployment of 50+ technology-related initiatives that included a $300 million ERP implementation, a $600 million enhancement of consumer experience, and a $2 billion infrastructure program.One of my proudest accomplishment was at a non-profit organization where I replaced an aging, unstable membership system, upgraded outdated technology infrastructure and started a fundraising program with automation and digital presence.