Jack Benedict Email & Phone Number

Greensboro/Winston-Salem, North Carolina Area

Greensboro, NC

Supply instructional design and development expertise for clients. Provide full service, cradle to grave instructional design and development, including needs analysis, rapid prototyping, design and layout, graphics creation and optimization, content management, and evaluation planning and implementation.

Recruited to lend design expertise for the development of learning systems for clients, ranging from small-business start-ups to global Fortune-100 enterprises. Conduct needs analysis; develop gap analysis. Propose strategic and tactical training objectives. Create customized, three-pronged training modules (visual, verbal and auditory) to optimize.

Promoted to develop focused, multi-tiered soft-skills training programs designed to coalesce diverse GMAC organizations. Acted as primary cultural strategist, developer, and team member for ongoing internal brand implementation. Performed market analysis, graphic design, graphic-reproduction concept testing, focus-group analysis, and targeted.

Conducted soft- skills, technical, and procedural training classes of up to 100 students. Maintained and updated inventory of online and classroom training materials. Worked with internal clients to develop recurrent and JIT workshops, support materials, and online training. Subjects included Customer Service Dynamics, Team Building, Ethics, and Empathic.

Acted as fiduciary agent in the investigation, negotiation, and settlement of insurance claims resulting from automobile accidents and thefts. Dealt directly with a wide variety of individuals and organizations in various states of stress and anxiety, while maintaining a balanced, professional, and cordial approach. Represented Integon in contracts and.