Jack Bowden Email & Phone Number

Boone, Nc, Us

Led a team of undergraduates in the creation of the HR department for a startup, developing foundational HR policies and processes from the ground upCollaborated with cross-functional teams to understand their needs and establish interdepartmental communication and support systems (finance, marketing, supply chain)

Boone, North Carolina, United States

Analyzed pre-recorded videos of over 23 students to evaluate leadership behaviors, providing detailed feedback on strengths and opportunities

Oversaw the performance of fellow servers and made informed decisions about staff scheduling based on restaurant traffic and completion of side workTrained and mentored new staff, instilling best practices in service and customer engagement to enhance team performance and cohesivenessSuccessfully managed large parties of 20-100 guests, organizing service efficiently to ensure timely and attentive service while coordinating with kitchen staff

Led transition to electronic medical record system, ensuring legal complianceDeveloped two new job positions, resulting in successful hiresAnalyzed and revised existing job descriptions to remove redundancy and improve organizational structure, enhancing team efficiency

Co-founded and served as President of the Philosophy SocietyLed meetings, facilitating discussion and mediating conflicts to ensure productive dialogueRecruited 25 members in the first semester the group was founded

Conducted comprehensive research on pedestrian crosswalk safety, analyzing the effectiveness of various traffic control measures to influence vehicles stopping behaviorConducted focus groups with Latinx families, facilitating discussions and gathering feedback on video content and presentation, ensuring cultural sensitivity and relevanceAdvocated for community needs by presenting findings and recommendations to stakeholders, fostering a collaborative approach to child safety education

Managed kitchen operations as a line cook while supervising a team of 2 to 8 employees, ensuring efficient workflow and high quality while serving up to 35 customers per hourExercised discretion to promptly resolve customer complaints and issues, enhancing customer satisfaction and maintaining a positive dining experienceImplemented staffing adjustments during shifts, optimizing team performance by determining when to cut staff hours based on customer volume and operational needs

M.A. Industrial Organizational Psychology And Human Resources Management, Psychology

Master'S Degree, Industrial Organizational Psychology And Human Resources Management

Activities and Societies: Society of Human Resources Management (SHRM)

Bachelor Of Science, Psychology (Minors: General Business And Philosophy)

Master, Industrial/Organizational Psychology & Human Resources Management

Bachelor Of Science - Bs, Psychology