-- Completed 8 week internship in the Information Services of the University in order to continue developing skills.-- Independently wrote blog posts and taught myself some Photoshop skills to create informative PowerPoint slides for display around the University. -- Learned about targeted communications plans, and the some of the strategic rationale behind them.

I specialise in recruiting Risk contract professionals within Financial Markets recruitment across the London region. Working with exceptional customers within the Investment Banking sector, my primary focus is to partner with candidates and clients, using the depth and breadth of my expertise and market knowledge to ensure we make the unique match that makes individuals, companies and industries flourish.Functional expertise: Credit Risk ContractorsMarket Risk ContractorsOperational Risk ContractorsHays is the market leader/fastest growing/largest foreign recruitment company. Hays has been in London for a number of years.

-- Spent 2 weeks sampling each department of the restaurant (deli, bar, wait and kitchen) and 4 weeks shadowing the general manager and being a manager on the floor.-- Managed teams of up to 6 staff in a fast-paced, non-stop customer oriented business. -- Dealt with ad hoc customer complaints, maintaining professionalism and communicating adjustments to my whole team when required.-- Obtained the trust from my managers to lead a section of approximately 70 covers independently, despite having no official formal training.-- Attended training courses aimed at examining in-house marketing techniques and their effectiveness (such as shelf produce arrangement, window displays, menu design etc.).

-- Confident member of the shop floor sales team, instigating conversations with customers and performing a variety of tasks to ensure the shop remained aesthetically pleasing.-- Further experience handling problematic customers in a manner that maintains professionalism and preserves the values of the company.-- Gained basic insights into the thought processes behind shop layout design and public brand image.

-- Internship focussing on the opening of a new outdoor Cycle Circuit, with emphasis on how the circuit's potential could be maximized and marketed to the public.-- Undertook market research task at cycle shops in York to assess start up costs for amateur cyclists and how this impacts grass roots participation.-- Developed the Cycling and Cycling Membership web pages, leaving a foundation upon which further pages have since been added.-- Worked with another intern to film 2 short trailers marketing some of the activities available. Assisted production of promotional leaflet for distribution at the main reception desk.-- Volunteered myself to complete other administrative tasks such as creating Excel documents to track the profitability of different swimming lessons, monthly memberships gained and monthly memberships lost (updated to account for projected cycle circuit memberships).