Bar Manager
Current● Part of the site’s opening team that designed our day-to-day and night-to-night operations from the ground up.● My contributions saw me promoted to a newly created management role, with responsibility over day-to-day operations of the bar. Key achievements include:- Created a new sales forecasting spreadsheet to optimize efficiency of our prep team and minimize over-ordering of stock.- Developed brand knowledge and cocktail knowledge cheat sheets for staff that would improve their… Show more ● Part of the site’s opening team that designed our day-to-day and night-to-night operations from the ground up.● My contributions saw me promoted to a newly created management role, with responsibility over day-to-day operations of the bar. Key achievements include:- Created a new sales forecasting spreadsheet to optimize efficiency of our prep team and minimize over-ordering of stock.- Developed brand knowledge and cocktail knowledge cheat sheets for staff that would improve their ability to enhance the guest experience.- Training new staff members through creation of training documents and on the job supervision for new members of staff to deliver as efficiently as possible whilst still providing outstanding customer service.- Oversaw rapid business growth (+58% gross sales year-on-year February 2022 - 2023) whilst also reducing staff wage cost from 35% to 28% during the same period of time.● Independently organized guest shifts in Slovakia and Portugal; liaising with bar managers for advance preparations (ingredient creation, drink batching, glassware and ice delivery), plus coordinating and executing events on the day (assisting seminars, bartending takeovers and educating on-trade and general public about the bar’s approach to flavour and drink design).● Gained unique understanding about applying abstract concepts into the cocktail and spirits world, and how to convey that message through storytelling to our guests.● Established myself as a regular character of London’s high end cocktail community,engaging in as many events as possible and networking with the best bartenders in the most prestigious bars. This high standing has seen me invited to a myriad of industry events, including but not limited to House of Suntory’s DOJO programme, product launch events with Hendricks Gin and Highland Park, and paid work representing Never Never Distilling Company at Junipalooza. Show less