Jack Darnell Email & Phone Number

Wayne, Pa

Manage, motivate and mentor a team of professional sales executives.

Newtown Square, Pa

Instrumental in developing the account management role and built a staff of 35.Initially, managed the C-Level relationship with 90 hospital accounts with a focus on building the relationship and strengthening customer loyalty.  Conducted quarterly, on-site client performance reviews with the executive levels within assigned accounts to show the revenue integrity of the claims they billed based on our input, as well as missed opportunities. Developed customer-specific plans to grow the business, and marshalled the company’s internal resources to successfully achieve defined goals. Sold the company's first multi-year extension worth $2.4M.Through on-site meetings and personal calls, kept client C-levels informed of company’s position on latest regulatory changes, as well as reassure them of our advocacy efforts in Washington on their behalf.  Later, led a team of 13 account managers who were responsible for add-on sales, contract extensions, and overall customer relationship management for 957 hospital accounts, which saw a 40% growth in revenue. Personally negotiated contract extensions, amendments and addendums, as well as contract modifications needed to address regulatory changes, and also negotiated terms and conditions needed to address service related issues….all with a focus on achieving a win-win outcome. Personally managed corporate-level relationships with three large health systems, and grew the level of same store sales from these systems by 400 % through on-site, quarterly, results-based performance reviews.

King Of Prussia, Pa

Managed all aspects of marketing, client contract negotiations, and partner development / management. Key player in developing a change in corporate focus from an ambulatory laboratory order entry system to a web-based software application that validated medical necessity for outpatient procedures. Working with the sales and marketing teams, went from 10 to 450 hospital accounts in four years, increasing revenue 20 fold.  Developed corporate partner relationships with re-sellers who utilized database of Medicare Local Medical Review Policies as part of their hospital order entry systems; contributing 20% of overall corporate revenue. As an officer of the company, worked closely with investment banking firm to successfully find a buyer, and was an integral part of the due diligence effort throughout the negotiation and sale of the company.

Santa Rosa, Ca

Managed the C-level client relationship with alpha and beta clients for a new electronic health record system.Performed product management for two applications: Enterprise Membership Index (to help reduce duplicate records across multiple entities), and Clinical Decision Support (utilizing Arden Syntax). Developed and managed the marketing plan and budget, and created the business plan and strategies to implement an effective trade show program that resulted in exceeding lead generation goals by 100%. The strength of the product and market interest produced a profitable sale for the owners/investors.

Product life cycle management for mainframe software products that generated over $200M in annual sales.

Mba, Marketing

Ba, Business Administration

Mlt, Medical Laboratory Technologist

Spent a total of 9 years working in the clinical laboratory