Jack Garber Email & Phone Number

Harleysville, PA, US

Greater Philadelphia

• A hands-on technical leader of a team of consultants that facilitates engagements with enterprise companies to ensure their transition into a modern cloud based platform and adoption of a mature information governance.
• Recognized authority on Microsoft 365 Purview Compliance, Information Protection, Privacy, Data Governance, RIM, and eDiscovery tools, offering expertise in strategic planning, high-level design, implementation, and.
• Built out technology partnership program for Advisory Services and Information Governance groups to evaluate and use the right technology for the client needs
• Strong commitment to continuous learning and readiness, acting as a mentor to increase internal teams' understanding of security or compliance solutions and actively engaging with new technologieso Industry.

Greater Philadelphia

Greater Philadelphia Area

• Technical consultant for the Advisory Services team at Lighthouse who is directly responsible for scoping custom solutions primarily in the M365 and archive migrations space. Actively advises sales and project.
• Subject matter expert in: eDiscovery, information governance & record management, case search & analysis, archive migration, M365 compliance center, and security administration (certs below)
• Ensures legal defensibility and advises on security, privacy law, compliance, industry policies, and identity management within engagements (GDPR, FINRA 4511, CCPA)
• Independently lead and actively delivered project engagements from start to completion for multiple Fortune 500 organizations for their EDRM initiatives
• Actively collaborates with development team to create custom workflows and scripts within PowerShell, SQL, and Python
• Industry certifications: AZ-500, MS-500, MS-900

Philadelphia, PA

• Technical Solutions and Sales Engineer on the corporate sales team, a 20+ member team, responsible for architecting solutions and delivery for every product offering in the Nuix suite (Adaptive Security, eDiscovery.
• Expert in solving complex problems for enterprise level partners and clients
• Provide on-site training and consultations for clients and partners monthly
• Adept at streamlining workflows to achieve best total cost of operation for Fortune 100 companies
• Tech lead for many integrated solution partners and clients using OEM/REST-based solutions

Jenkintown, PA

• Primary member of the Intelligent Migration business unit. Responsible for actively delivering project work on sold solutions. Tasks included post-sales project management and training on Nuix products and workflows.
• Delivered 40+ email migration, eDiscovery, and information governance projects
• Acted as project manager where I was responsible for all communication and client reporting
• Deep understanding of email archive space including Symantec Enterprise Vault, EMC EmailXtender and SourceOne, and O365

Horsham, PA

• Served as an expert in the online advertising space and lead a support team managing over 500 clients globally. Created a new workflow and training process for managing support cases based on a custom data analytics.
• Managed a support team of 5+ to improve their case efficiency and working knowledge
• Assisted in pioneering a new leadership program to better manage the expanding Technical Support teams
• Actively upsold new features to clients, improving revenue and productivity

Horsham, PA

• Technical support engineer focused on maintaining client success in all aspects of the online advertising space. Actively managed 30+ cases while answering client calls as part of a team of 15.
• Founding member of support team for OAS (Open AdStream) platform that serves ads across any digital medium (video, mobile, display, and social)
• Authored workflow documentation critical to the success of the OAS Adaptive Design Offering
• Consulted daily to delve into clients web-based source code and troubleshoot ad delivery issues