Jack Garber Email & Phone Number

Harleysville, Pa, Us

Greater Philadelphia

A hands-on technical leader of a team of consultants that facilitates engagements with enterprise companies to ensure their transition into a modern cloud based platform and adoption of a mature information governance program within an organization (IGRM). Security and compliance focused with 10+ years of expertise in a wide variety technology solutions and methodologies. • Recognized authority on Microsoft 365 Purview Compliance, Information Protection, Privacy, Data Governance, RIM, and eDiscovery tools, offering expertise in strategic planning, high-level design, implementation, and training• Built out technology partnership program for Advisory Services and Information Governance groups to evaluate and use the right technology for the client needs• Strong commitment to continuous learning and readiness, acting as a mentor to increase internal teams' understanding of security or compliance solutions and actively engaging with new technologieso Industry certifications: SC-400, AZ-500, MS-500, SC-400, MS-900

Greater Philadelphia

Greater Philadelphia Area

Technical consultant for the Advisory Services team at Lighthouse who is directly responsible for scoping custom solutions primarily in the M365 and archive migrations space. Actively advises sales and project management to ensure best practices, scope project deliverables, and deliver demonstrations to develop repeatable, extensible solution offering packages for use in future engagements.• Subject matter expert in: eDiscovery, information governance & record management, case search & analysis, archive migration, M365 compliance center, and security administration (certs below)• Ensures legal defensibility and advises on security, privacy law, compliance, industry policies, and identity management within engagements (GDPR, FINRA 4511, CCPA)• Independently lead and actively delivered project engagements from start to completion for multiple Fortune 500 organizations for their EDRM initiatives• Actively collaborates with development team to create custom workflows and scripts within PowerShell, SQL, and Python• Industry certifications: AZ-500, MS-500, MS-900

Philadelphia, Pa

Technical Solutions and Sales Engineer on the corporate sales team, a 20+ member team, responsible for architecting solutions and delivery for every product offering in the Nuix suite (Adaptive Security, eDiscovery Workstation, Web Review, Director, Legal Hold, Nuix Voice, Collector, etc.). Heavily involved in pre-sales scoping and creation of customized project workflows and business plan outlines. • Expert in solving complex problems for enterprise level partners and clients• Provide on-site training and consultations for clients and partners monthly• Adept at streamlining workflows to achieve best total cost of operation for Fortune 100 companies• Tech lead for many integrated solution partners and clients using OEM/REST-based solutions

Jenkintown, Pa

Primary member of the Intelligent Migration business unit. Responsible for actively delivering project work on sold solutions. Tasks included post-sales project management and training on Nuix products and workflows for active and prospective clients. Often consulted for pre-sales scoping and workflow architecting for POCs. • Delivered 40+ email migration, eDiscovery, and information governance projects• Acted as project manager where I was responsible for all communication and client reporting • Deep understanding of email archive space including Symantec Enterprise Vault, EMC EmailXtender and SourceOne, and O365

Horsham, Pa

Served as an expert in the online advertising space and lead a support team managing over 500 clients globally. Created a new workflow and training process for managing support cases based on a custom data analytics model using machine learning. Often consulted on custom solutions for complex partner integrations to ensure efficient ad delivery across multiple platforms.• Managed a support team of 5+ to improve their case efficiency and working knowledge • Assisted in pioneering a new leadership program to better manage the expanding Technical Support teams • Actively upsold new features to clients, improving revenue and productivity

Horsham, Pa

Technical support engineer focused on maintaining client success in all aspects of the online advertising space. Actively managed 30+ cases while answering client calls as part of a team of 15. • Founding member of support team for OAS (Open AdStream) platform that serves ads across any digital medium (video, mobile, display, and social)• Authored workflow documentation critical to the success of the OAS Adaptive Design Offering• Consulted daily to delve into clients web-based source code and troubleshoot ad delivery issues