Jacki H. Email & Phone Number

• Hello Heart helps employers and health plans take heart risk under control with a clinically based smartphone solution.
• Actively embraced a dynamic start-up environment by consistently demonstrating adaptability, achieving success through rapid learning of new technologies, welcoming evolving responsibilities, and effectively navigating.
• Oversaw multiple project plans, addressing stakeholder goals, setting target dates, efficiently managing tasks, and providing… Show more Hello Heart helps employers and health plans take heart risk under control with a.
• Oversaw multiple project plans, addressing stakeholder goals, setting target dates, efficiently managing tasks, and providing regular updates to Senior Leadership
• Spearheaded the client’s implementation experience, ensuring a successful, hassle-free launch, and seamless integration of Hello Heart's solution into the client’s vendor ecosystem
• Efficiently configured new clients across all Hello Heart’s systems, handling tasks such as eligibility, billing, claims, and marketing

• Implemented Telemedicine and Chronic Care programs for large healthcare and insurance companies, ensuring that timelines, milestones, deliverables, and project goals were achieved
• Operated as team point person to ensure efficiency and consistency throughout the client implementations, building strong relationships with cross-functional teams, both internally and externally
• Lead and supported multiple complex projects that aimed to identify new strategies to improve the… Show more
• Lead and supported multiple complex projects that aimed to identify new strategies to improve the implementation lifecycle by achieving scalability and automation
• Assisted in the development of ongoing improvement to internal processes Show less

Greater Milwaukee Area

• Managed overall process of Clinic Implementations from start to end
• Compiled and analyzed statistics and prepared clinic related reports
• Collaborated with the Chief Medical Officer, Leadership and Nurse Managers to ensure consistency within the department regarding standards, objectives, goals, policies, and procedures
• Assisted in overall management of department budget and maintained accountability for coordination, monitoring and execution of Clinic Operations Strategy… Show more
• Assisted in overall management of department budget and maintained accountability for coordination, monitoring and execution of Clinic Operations Strategy
• Promoted quality relationships with internal and external clients and vendors

Waukesha, WI

• Directed the implementation of health and wellness programming,preventative screenings, special events, individual and group fitness programs; coordinated marketing and communications
• Collaborated with the account manager, on-site medical clinics and Global HealthAhead Program to maintain a healthy and engaged workforce
• Developed and implemented the yearly strategic business plan, budget,program/ service offerings and initiatives, and targeted outcomes
• Ensured all staff… Show more
• Ensured all staff was properly trained and held certifications necessary;provided continuous motivation, feedback and coaching to staff and conducted formal performance appraisals on an annual basis Show less

Hoffman Estates, IL