Jackie Boyle Email & Phone Number

Wilton, Connecticut, United States

- Manage and oversee all order processing guidelines for North America, Europe, UK, andJapan- Manage implementation of new Order to Cash capabilities and provide guidance to ITon North America, Europe, UK, and Japan- Responsible for leading all SAP Implementations and enhancements representing the SalesOrganization globally- Responsible for process mapping and re-engineering of Sales Processes for SAPimplementation- Serves as member of Global B2B enhancement team- Maintains pricing, material and customer master data in SAP- Responsible for training users on SAP and B2B- Leads user acceptance testing process for North America and provides final sign off- Works with web IT team assure correct information is flowing from SAP to Sitecore- Works with SAP IT team to gather business requirements and troubleshoot issues

Wilton, Ct

- Key member of team that successfully implemented new B2C website- Assisted in creation and implementation of new allocation process- Member of global B2B enhancement team- Serves as liaison between sales operations and IT teams- Maintains pricing, material and customer master data in SAP- Manages overall SAP order process for North America- Manages 1 direct report (Customer Service Analyst)- Responsible for training users on SAP and B2B- Leads user acceptance testing process for North America and provides final sign off- Works with web IT team assure correct information is flowing from SAP to Sitecore- Works with SAP IT team to gather business requirements and troubleshoot issues- Analyzes and maps out improvements on sales order processes

Wilton, Ct

- Assisted in the Successful implementation of global ATP- Member of global B2B team that successfully implemented new system - Maintained SAP master data including pricing, material, and customer- Managed 1 direct report (Customer Service Analyst)

Wilton, Ct

- Responsible for selling to and servicing assigned territory, achieving 125% of quota- Worked closely with outside sales force and regional managers- Managed order book in SAP on a daily basis

Wilton, Ct

- Provides exceptional service to bike shops in North America- Assists outside sales force with service and sales- Supports sales operations with SAP special pricing and terms requests

Bridgewater, Ct

- Assist with a number of different responsibilities including: • Creation and distribution of all marketing materials, including logo creation • Creation of excel templates for business including construction timeline • Working with president on putting together bids for prospective clients • Assist president with meeting preparation by creating outline and materials for prospective client • Other office work including phone work as needed • Maintenance work including power washing, interior & exterior painting, and farm-hand work

Norwalk, Ct

Assisting NE District Sales Manager for Mares Diving and Head Swim & Snorkeling with tasks including:• Contact of existing accounts and prospecting of new accounts.• Problem solving of day to day issues through constant contact with DSM and Mares/Head main office in Boca Raton.• Assist with special projects as needed including excel spreadsheets and mailings.• Use of ZOHO CRM and Skype for contact with customers.

• Relocated from Norwalk, CT to Boca Raton, FL in 2010 for continuation of position with water sports division.• Assisted with supervision of inside sales/customer service team. • Responsible for training all new hires in the department, as well as current team members on new programs and systems. • Helped create and implement sales programs for booking season. • Maintained and updated all pricing in SAP system. • Responsible for 50% of accounts as well as all key accounts (ex. REI, Sports Authority). • Developed, expanded, and maintained professional relationships with clients and district sales managers in the US, Canada and Caribbean for both winter sports and diving divisions. • Maintenance of EDI system including problem solving, setup, and cross reference for key accounts. • Made outbound sales calls and took inbound customer service calls. • Maintained OMS online ordering system. • Worked with logistics department to place special orders for key customers. • Worked closely with credit department as well as product managers on a daily basis. • Order entry and problem solving.• Attended DEMA trade show 2007 & 2009. • Achieved over 100% of quota since 2006.

• Provided top level customer service and support to all customers.• Contributed greatly to soft goods sales.• Assisted store manager with scheduling, training, closing out, and inventory.• Assisted hard goods departments with sales, rentals, and tuning.

Master Of Science - Ms, Environmental Policy And Management, Concentration In Environmental Sustainability

Herbalism/Herbalist

Bachelor Of Science - Bs, Environmental Science, Concentration In Fish & Wildlife Management