Jackie Fried Email & Phone Number

Kennesaw, Ga, Us

Kennesaw, Ga, Us

Atlanta, Georgia, Us

Continued all roles and responsibilities identified in my previous Senior Business Intelligence Analyst role, with the addition of the subsequent bullet pointsPrimary lead on system initiatives, including how best to automate critical data for board regulatorsAssisted subgroup in automating key business solutions for routine senior leadership meetings, saving the group time, but also reducing the risk of manual errorsHeavily involved with data-related groups at the Federal Reserve system level, which has included creating solutions to assist others throughout the system and suggesting process steps that I created locally for system projectsAssisted with testing of various Tableau Server upgrades, to ensure current solutions remained in an unchanged state o Also conducted analysis associated with the new Tableau Desktop and Tableau Server functionality and where those updates could be implemented in existing solutions to obtain a significant business impactOrganized and managed routine audits of documentation related to solutions developed and publishedAssisted with impact analysis of SQL Database Table change for the departmentReviewed how Office 365 upgrade will impact the department’s processes as well as how my data analytics team can leverage new applications (such as Power Apps and Power Automate)Lead both fundamental (i.e., the importance of data literacy) and technical (i.e., Tableau and Excel) workshops for the department to further their education around data and data tools

Atlanta, Georgia, Us

Developed governance process and data strategy using Agile principles (Scrum and Kanban, or “Scrumban”) to streamline the department’s requests associated with data (ad-hoc data pulls through business reports). This included utilizing Sprint Planning Sessions, Sprint Reviews, Retrospectives, and Stand-upsDue to the newly created “Scrumban” process, was able to develop solutions to business lines at the end of each sprint.Facilitated training sessions with appointed data stewards to assist with their overall comfort level and deepen their understanding of the Agile principlesDeveloped Tableau, Excel Power Pivot, and/or Excel Power Query reports based on business lines’ needsCreated test scripts for each requirement to ensure thorough initial testing was conducted and regression testing in the future would be possibleConverted existing Access Reports that were manual, troublesome, and time-consuming to Tableau, which utilized complex SQL queries to assist with the automation of reports, reduce the number of reporting errors, and allow timely reportingProvided SME feedback on the Tableau Server governances process for all districts of the Federal Reserve to followOrchestrated a non-disruptive move to a new Tableau Server site which included moving all reports, extracts, and subscriptions Created ad-hoc queries for all business lines to assist with one-time data pulls or to assist with answering routine audit questions

Atlanta, Georgia, Us

Implemented and evolved Agile Scrum Principles for existing team. Including, but not limited to: Domain Walkthroughs, Backlog Grooming Sessions, Sprint Planning Sessions, Sprint Review Sessions, Daily Stand-ups and RetrospectivesBecame Product Owner shortly after joining team, tasks include:o Managed the various queues of work items in TFSo Developed a new work item process flow for team, to allow for easier transition of work items from status to statuso Ensured next sprint was planned, pointed and queued to allow for self-assignment by teamo Created and maintained team’s roadmap and routinely meet with team to discuss roadmap and goalso Provided in-depth status updates to senior leadership as well as SMEs and stakeholdersBecame lead Production Support contact for SMEs and Business Owners and provided assistance to answer questions and/or resolve issues using knowledge of both the business and our BI Technology Conducted analysis on SME’s and Business Owner’s needs for data warehouse changes and/or reportsCreated informative and concise user stories to help drive conversations during backlog grooming and sprint planning sessions with team membersResearched and help facilitate changes to PowerPivot Models and Analysis Server’s Tabular Model changesEducated users on the data warehouse design/structure and various reporting applications to support our team’s Self Service Reporting cultureCreated moderate to complex SQL queries to help investigate Production issues, to test resolutions, or to assist user in building a reportAssisted in the research and analysis of production issues, which included (but not limited to):o Reviewed errors from SQL Server or Analysis Servero Analyzing SSIS ETL packageso Verified source systems compared to our team’s data warehouseProactively communicated with key stakeholders and business users regarding production issues

Atlanta, Georgia, Us

Created new and converted existing reports in Tableau that fulfilled business groups’ requirementsCreated ad-hoc queries in Teradata to research and analyze data irregularitiesConducted extensive QA testing of data converted from SAP to Salesforce

Atlanta, Ga, Us

Promoted to Work Management Lead for Maximo 7.5 Upgrade ProjectPromoted to functional lead for SSRS Upgrade ProjectDaily user ticket resolution with a team-leading conversion factorEnterprise-level and ad-hoc report generationPlanned and lead on-site and virtual training for Maximo and SSRS

Atlanta, Georgia, Us

Began as Co-Op and hired two months prior to the end dateWorked heavily with Maximo and two in-house systemsProvided daily support, and conveyed resolutions to end users in an efficient and effective manner (both written and oral)Created documented requirements, tested new changes as well as regression testingConducted training on-site and virtual training

Atlanta, Ga, Us

Assisted the IT manager and team leader in their daily work related activities, to ensure that all software and operating systems were updated routinelyProvided end user support with desktop computer, laptop, printing, faxing, and networking related issues in an effective and efficient manner.

Master Of Science - Ms, Information Systems

Bachelor Of Science, Information Systems