Jackie Fulco Email & Phone Number

Deltona, Fl, Us

Curate multiple content types into a scalable repository for customers of all roles. Improve and innovate current practices to increase product adoption. Develop and implement content restructure to improve user experience with support and training. UX/UI design and code development of employee and customer websites that provide on-going software training and support, which directly impacts customer adoption and retention, and prepares employees for monthly, quarterly, and annual software updates. Develop and implement multi-departmental structures that govern content authoring of training, troubleshooting, and reference materials to ensure cohesion, accessibility, and relevancy. Produce multi-modality training webinar content for employees and customers monthly.

Grades 5 to 12. 10+ hours a week of one-on-one targeted instruction of subjects including (but not limited to) Math, English, and Science. Guide students in maintaining high grades and highest level on state testing.

Virtual teacher for remedial and accelerated circulum for elementary grade levels. Teaching using interactive, online materials, as well as teaching strategies for better engagement and mathematical strategy.

Working with clients to provide textbook edits aligned to brand and Common Core standards, as well as ensuring quality learning content.

Daytona Beach, Florida, United States

Provide training for faculty and staff on a variety of instructional technologies used in course delivery at the Worldwide Campus. Provide guidance and feedback on best practices for effective use of technology. Research, test, evaluate, conduct quality checks, provide recommendations for future technology innovations and track history of reviews/products. Liaise with vendors, Academic Innovation, Information Technology, and other University level departments, when applicable, on the implementation of new tools, strategies, or integrations. Responsible for serving as the Subject Matter (tool) Expert in small-scale technology implementations. Contribute to staff training initiatives through live team training sessions and the creation and maintenance of HTML guide documentation for technology tools. Assist in the collection and analysis of data related to new technology initiatives, prepare reports, develop and participate in assessments related to the implementation of new technology tools. Manage timecards, workload, evaluations, and schedule of direct reports.

Daytona Beach, Florida, United States

Performing quality control checks for monthly term starts to include reviewing hyperlinks, learning modules, exams, the gradebook, course menus, etc. Updating, maintaining, and repairing live and future term courses within Embry-Riddle’s Learning Management System and EagleVision. Performing 3rd party integration setup each term. Maintaining a term start spreadsheet, tracking instructor and course changes, and publishing courses ten times per year. Providing application support and software instruction by telephone, email, ticketing system, or web conferencing to students, staff, and faculty teaching with academic technologies. Supporting student, faculty, and staff use of academic technologies to include: limited support and troubleshooting of publisher integrations/ applications such as Pearson, Cengage MindTap, Wiley, WebAssign, McGraw Hill, and others; Skills Assessments support; maintenance of Learning Management Demonstration and resource courses; support for online tutoring; and other applications as they pertain to teaching and learning. Providing input, support, and participating in testing for existing integrations, future technology initiatives, and development and testing for newly adopted course integrations. This includes but is not limited to advanced training activities, creation of documentation, how-to-recordings and tutorials, live training via video conferencing, and the implementation of process improvements for evolving responsibilities. Report trends, possible proactive measures, and recommending emerging academic technologies that support the Campus strategic direction. Work with administrators of Embry-Riddle’s Learning Management System (Canvas) to troubleshoot system problems. Run queries and create monthly reports of courses.

Altamonte Springs, Florida, United States

Taught gifted and talented students 6th, 7th, and 8th grade math. Taught remedial and intensive mathematics to 6th grades. Aligned lessons with Florida Sunshine State standards. Served as curriculum department chair, acting as a liaison between teachers and administration. Won 2018 Rookie Teacher of the Year.

Master Of Science - Ms, Organizational Leadership, 4.0

Bachelor Of Science - Bs, Elementary Education And Teaching