• Proactively review applications to ensure required information is provided to maintain quality and efficiency throughout the application process and follow up with customer as needed.• Identify common issues and develop suitable solutions and processes.• Address incoming inquiries in a timely, efficient, and professional manner.• Update notes in an internal database and spreadsheets for all related tasks and manages project status changes.• Follow up on inquiries about project status in a timely, efficient, and professional manner.• Email and phone communication with colleagues and utilities to ensure projects move smoothly.

• Plan and execute marketing strategies for the company, and for new and existing products and/or services. • Involved with creation of corporate videos using company’s YouTube channel. • Involved with creation of photographs and digital catalogs. • Responsible for updating content and digital media for the company’s website, and social media sites such as Facebook and Instagram. • Responsible for measuring the effectiveness of Social Media campaigns. • Manage conception, development, and implementation of marketing plan and strategies, product concepts, and promotional programs to drive interest and sales. • Collaborate with the business team to uncover insights and strategies to develop and implement marketing and branding strategies for new and existing products, internally and externally.

• Responsible for providing direction, guidance, and leadership to the marketing department for Unilever Colombia.• Work with sales department to develop pricing strategies to maximize profits and market share while balancing customer satisfaction. • Conduct market research to identify potential customers. • Develop promotions on products with advertising managers. • Understand and develop budgets and finance, including expenditures, research and development appropriations, return-on-investment and profit-loss projections. • Develop and managing advertising campaigns. • Build brand awareness through advertising campaigns. • Coordinate marketing projects from start to finish. • Oversee social media marketing strategy and content marketing.

• Responsible for the entire operation of company’s marking department for Coca Cola and Unilever account. • Helped established and identify the brand names of assigned accounts. • Created marketing campaigns for activations of brand name products. • Provided casting and produce commercials for brand name products. • Supervised and coached marketing team.