• Built and led a direct team of 15 software developers/testers providing strategy/guidance and removing obstacles as needed to ensure on-time high quality delivery for AT&T critical business initiatives/projects.• Enabled the delivery of roadmap objectives by overseeing multiple projects and acvities partnering closely with cross-functional teams to develop program plans for timelines and milestones. Led Agile Scrum ceremonies for requirements gathering, technical analysis and led sprint planning meetings, SOS (Scrum of Scrum meetings). Servant leader and willing to wear many hats to ensure team success.• Migrated business essential APIs from legacy API platform to Azure Cloud and MuleSoft gateway resulting in $25M in cost savings and delivering efficiencies with platform/design simplification. Created MULE artifacts for RESTful APIs and configured Anypoint platform access management.• Led DevOps team for build, maintain, and scale infrastructure for Production, QA, and Dev environments.

* AT&T Customer Service Extraordinaire Award (2016 & 2017)• Built and led a direct team of 10 software developers/testers to implement business critical mobile apps (Java script, Android, iOS) and SDKs for FirstNet Emergency Responders, delivering critical priority QoS uplift dynamically for approved applications on broadband network.• Maintained product roadmap alignment between the cross-functional teams and stakeholders and developed effective communication plans for executive leadership.• Built and led a direct team of 8 API architects to develop APIs for AT&T critical business initiatives/projects (Call Protect/Mobile Security, NumberSync Alexa, Disney Netbond, DIRECTV/ATTNOW & MSSI).• Delivered strategy and ideation for process improvements that moved the needle on speed, cost savings & quality customer experience. Awarded AT&T Customer Service Extraordinaire Award for design performance improvements. Summary: 1) Led NB Governance process change to effectively support API reuse without requiring new API version increments when changes are backwards compatible. 2) Performance improvements with Interface Agreement creation 3) Increase Speed and Project Performance with BlackFlag Engagement Guide 4) Innovate change and efficiency with production test data procurement.

• Successfully managed key projects and business initiatives: NumberSync MSSI and Cloud Portal Netbond to ensure on time delivery for API realization as needed to support critical enterprise clients.• Prepared program status report including issues, risks and action plans for stakeholders and executive leadership.• Facilitated brown bag workshop with cross-functional teams for shared learning opportunities.

* Received 5 Wall of Fame recognition awards for program management excellence• Successfully managed WebRTC for the Developer Delivery team. A critical business initiative and highly complex API, the WebRTC API augmented with In-App calling for mobile numbers (ICMN) provisioning provides AT&T WebRTC enabled IP voice and video telehpony between 3G, 4G ,LTE, PSTN and internet-connected users. • Defined and implemented established program management tools, techniques and best practices uniquely aligned to APIs and Mobile application development.• Successfully managed portal redesign, a high visibility, time sensitive, critical business initiative providing significant enhancements to Developer Portal with implementation of a responsive design & representing a significant step with removal of ATG from developer.att.com. • Successfully managed BlackFlag Major Release 3.0 for Developer Delivery team. Business critical release enabling Apigee GW 4.0, API Matrix, DevPortal and OAuth/tCOTS.

• Successfully delivered program management for strategic partner alliance effort between Microsoft and Multinational Network and Communications Technology Company. Proactively identified and resolved risks/issues and communicated effectively to Leadership to avoid surprises.• Complex joint solution development effort combining Wide Area Application Services for branch office appliances with Windows Server 2008.• Large multi-million-dollar project, with a +40-joint team. Utilized PMBOK project management principles/methodology. Standard tools utilized: MS Office, MS Project, MS Excel, MS PowerPoint and MS Word.

* Spirit of Excellence Award• Effectively managed a team of project managers to meet program/project objectives and ensure timely, reliable, and high-quality project implementations.• Staff development to ensure “best in class” PMO team. Clearly define team core competencies and develop team as needed. • Ensure operational requirements met for reliability, availability, and scalability in all implementations of new or enhanced products, services, and network sustainment efforts.• Executive leadership team reporting via PowerPoint presentations to provide program status & at-risk project communications.Enterprise Initiatives ProgramImplemented new products/services & network capabilities to support enterprise customers.RESULTS:Successfully implemented Wi-Fi initiatives, E.164 address change (affected all national nodes) and RIM Blackberry upgrades. Implemented 411 (enhanced directory assistance services) and delivered $24M in cost savings. Received a Spirit of Excellence award. Managed AT&T/Cingular acquisition projects for branding initiatives and rate center build. Messaging Initiatives ProgramImplemented messaging products/services & network capabilities to support enterprise, and consumer customers.RESULTS:Successfully implemented American Idol text messaging application and TDMA/GSM network build. HUGE, highly complex effort with multiple platforms and vendors. Delivered $30M in increased messaging revenue. Received significant performance bonus for results delivered.Consumer Initiatives ProgramImplemented consumer products/services & network capabilities to support consumer customers.RESULTS:Successfully implemented GSM platform build-out to support 2.5g->3G consumer customer on-boarding. Delivered significant increase in 2.5g->3G customer base resulting in $5M in increased revenue. Successfully implemented new platforms and products to support Mmode product launch, delivering $20M in increased revenue.