As a Corporate Operations Manager at Paramount Jewelers, I oversee the daily operations of retail stores in several locations, ensuring quality, efficiency, and profitability. With over twenty eight years of experience in the jewelry industry, I have developed a strong expertise in sales, operations, and loss prevention, as well as a passion for customer service and employee development.In my previous roles as a Corporate Sales Trainer and a Store Manager at Paramount Jewelers, I was responsible for training and coaching sales associates, managers, and leaders, as well as managing the inventory, merchandising, of multiple stores. I contributed to the growth and success of the company by increasing sales revenue, customer retention, and employee satisfaction. I also implemented several process improvements and best practices that enhanced the efficiency and quality of the guest experience . I am a certified Diamond Counsel of America Diamontologist and Guild Gemologist, and I enjoy sharing my knowledge and passion for jewelry with my team and customers.