Jackie Austin Email and Phone Number

Teaching the following courses for the 2024-25 academic year: Fall 2024Introduction to Sociology, online/asynchronous Spring 2025 (planned)Family, Identity and Inequality (hybrid, in-person/synchronous)Introduction to Sociology, online/asynchronous

Teaching the following courses during Fall 2024:Introduction to Sociology, in-person (Century College)Sociology of Families in Crisis, online/asynchronous (Century College)Modern US Society: Everyday in the United States, online/asynchronous (Normandale Community College)Spring 2025 (planned)Sociology of Families in Crisis, online/asynchronous (Century College)Modern US Society: Everyday in the United States, online/asynchronous (Normandale Community… Show more Teaching the following courses during Fall 2024:Introduction to Sociology, in-person (Century College)Sociology of Families in Crisis, online/asynchronous (Century College)Modern US Society: Everyday in the United States, online/asynchronous (Normandale Community College)Spring 2025 (planned)Sociology of Families in Crisis, online/asynchronous (Century College)Modern US Society: Everyday in the United States, online/asynchronous (Normandale Community College) Show less

In this position, I provided leadership and oversaw the daily operations and administration of the Accessibility Resources Office to ensure access and implemented coordinated support services for students with documented disabilities to enhance their academic success. Duties included, but were not limited to: assessing student needs and creating an educational plan, providing advocacy and support, ensuring the provision of reasonable accommodations, serving as a campus-wide college resource and… Show more In this position, I provided leadership and oversaw the daily operations and administration of the Accessibility Resources Office to ensure access and implemented coordinated support services for students with documented disabilities to enhance their academic success. Duties included, but were not limited to: assessing student needs and creating an educational plan, providing advocacy and support, ensuring the provision of reasonable accommodations, serving as a campus-wide college resource and expert in disability law and policy, including ADA, Section 504 of the Rehabilitation Act, and Minnesota State’s Access and Accommodations Policy (1B.4). I served as the campus ADA contact and coordinator. In addition, in collaboration with DCTC, I provided education, training and/or support for prospective and current students and their parents, faculty and staff of the college and high schools regarding accessibility issues. Show less

Sociology of Sexualities (online). Fall 2022Principles of Social Psychology (online). Summer 2022, Spring 2022

Upon entering the PhD program in Sociology, I served as a Teaching Assistant for the department. My responsibilities included grading, supporting and advising students and the professor and holding office hours. During the Senior Capstone course I had the opportunity to review and provide feedback to ~130 students on their cover letters and resumes. In a number of courses I provided individualized feedback to approximately 240 total students on their research papers.Fall 2021… Show more Upon entering the PhD program in Sociology, I served as a Teaching Assistant for the department. My responsibilities included grading, supporting and advising students and the professor and holding office hours. During the Senior Capstone course I had the opportunity to review and provide feedback to ~130 students on their cover letters and resumes. In a number of courses I provided individualized feedback to approximately 240 total students on their research papers.Fall 2021 (Introduction to Sociology, online)Spring 2021 (Introduction to Sociology, online)Fall 2020 (Sociology of Health and Illness, online)Spring 2020 (Senior Capstone in Sociology, in-person & online)Fall 2019 (Senior Capstone in Sociology, in-person)Spring 2019 (Sociology of Race, in-person)Fall 2018 (Research Methods in Sociology, in-person) Show less

During my tenure at Inver Hills, I served as the Sociology Club advisor and Prior Learning Assessment (PLA) Evaluator for Sociology courses. I utilized Peer Tutors in my in-person and online courses and incorporated career competencies in all of my courses. I wrote several letters of recommendation for students interested in transferring to four-year Colleges and Universities. I also attended Kick-off Days and Open Houses in order to recruit and retain students. Finally, I volunteered at the… Show more During my tenure at Inver Hills, I served as the Sociology Club advisor and Prior Learning Assessment (PLA) Evaluator for Sociology courses. I utilized Peer Tutors in my in-person and online courses and incorporated career competencies in all of my courses. I wrote several letters of recommendation for students interested in transferring to four-year Colleges and Universities. I also attended Kick-off Days and Open Houses in order to recruit and retain students. Finally, I volunteered at the Annual Research Conference, presented to faculty during Academic Duty days and students during Student Success Day. I stopped teaching in order to pursue my doctorate. Courses taughtIntroduction to Sociology (in-person & online)Social Inequalities: Race, Class and Gender (in-person & online)Sociology of Deviance (in-person & online)Family & Society (in-person & online) Show less

Courses taughtIntroduction to Sociology (in-person & online)Social Inequality: Power and Privilege (in-person)Directed Study: Race and Ethnicity (hybrid)

Courses taughtSociology of (Dis)abilities (in-person course, proposed and designed by me)Introduction to Sociology (in-person)Social Problems (in-person)Women, Men and Society (accelerated, online)

Introduction to Sociology (in-person)

Spring 2016Social Problems (in-person)

• Reviewed 400 candidate files for six prerequisite courses and calculated patient care hours and prepared all admission files for selection committee review.• Maintained 700+ applicants within the CRM system. • Communicated program and admission requirements to prospective students and applicants over the phone and by e-mail.• Collaborated with Program Director, faculty and staff when planning and executing Information Sessions for admitted students.• Collaborated with the… Show more • Reviewed 400 candidate files for six prerequisite courses and calculated patient care hours and prepared all admission files for selection committee review.• Maintained 700+ applicants within the CRM system. • Communicated program and admission requirements to prospective students and applicants over the phone and by e-mail.• Collaborated with Program Director, faculty and staff when planning and executing Information Sessions for admitted students.• Collaborated with the Director of Admission on inquiry leads and recruitment events. Show less

Over the course of nearly four years at Saint Mary's University, I worked my way up in the Office of Admissions. In my leadership position I oversaw five key areas: processing/front desk operations, marketing initiatives, online admissions, the campus CRM and recruitment events. • Planned and executed 9 annual Open House events at 3 different locations with as many as 100 guests per event. • Member of the leadership team within the Office of Admission. • Responsible for… Show more Over the course of nearly four years at Saint Mary's University, I worked my way up in the Office of Admissions. In my leadership position I oversaw five key areas: processing/front desk operations, marketing initiatives, online admissions, the campus CRM and recruitment events. • Planned and executed 9 annual Open House events at 3 different locations with as many as 100 guests per event. • Member of the leadership team within the Office of Admission. • Responsible for creating, maintaining and implementing campus communication plan.• Supervised 6 student workers and 1 full-time employee.• Served as the Administrator for the campus CRM. Responsible for maintaining database and making updates to the system. • Chief liaison between Marketing and Admission departments. • Supervised business processes and document management from prospective students’ initial inquiry through completed admission files and acceptance to the University.• Trained Deans, Program Directors and Program Coordinators on Hobsons Radius as it relates to Admissions Operations.• Acted as the key liaison between the department of admission and the online admission staff. Show less

• Clarified prospective students’ career goals and fit for choice of degree program over the phone, in person and via e-mail.• Lead the Graduate Nurse Anesthesia admission process from inquiry to completed application for approximately 200 applicants once per year.• Recruited, planned, and executed Information Sessions with 50-60 attendees. • Managed 1,000+ applications within the CRM system.

• Processed applications for all degree programs within Empower (student information system). • Learned degree requirements for a variety of degree programs.• Trained the replacement Coordinator.

• Communicated with prospective students, primarily Adult learners, interested in transferring to SMU's evening/accelerated Bachelor completion programs in the Twin Cities. • Reviewed unofficial transcripts and completed preliminary degree plans for individual students. • Attended local Transfer Fairs and served as the SMU representative for three community colleges in the West Metro.

• Called 100+ students in a team-wide initiative to increase enrollment.• Responsible for day-to-day operations of SMU remote campus, including opening and closing the center.

Served as Teaching Assistant to the Sociology department for three courses: Sex and Gender (FTF, Fall 2009); Sociology of the Family (FTF, Spring 2010); Research Methods in Sociology (FTF, Fall 2010 and Online, Spring 2011). I independently supervised two lab sections of Research Methods, disseminating lesson plans and explaining all lab procedures.

• Completed transcript requests.• Coordinated mailings of diplomas. • Attended and supported execution of tri-annual commencement ceremonies. • Processed add/drop requests and tuition reimbursement forms. • Served as a first point of contact for student registration and billing questions.• Communicated policies and procedures to a diverse population of students, including veteran populations and adult learners, in person, over the phone, and via e-mail.

I served the psychology department as an undergraduate teaching assistant for three courses: Research Methods (FTF, Fall 2006-Spring 2007); Social Psychology (FTF, Spring 2007); General Psychology (Online, Summer 2007). Under supervision I graded exams and papers, held office hours and served as a positive role model for psychology students.

In this student worker position, I provided reception for the front desk, answered emails and phone calls and assisted students in-person. I also worked behind the front desk on special projects, including data entry, faxing, mailing and filing.