Lead Case Manager
Denver, Co
Monitoring all clients, handling new intakes, medical assessments, treatment plans, on-site verifications, work passes, and home visits. Entering client daily itineraries, monitoring urinalysis tests for female clientele, setting up treatment classes for each client, maintained a caseload of around 30 clients, conducting hearings for clients that received write-ups/were on restriction, handling monetary accounts, helped create a new treatment plan to ensure client success once out in the… Show more Monitoring all clients, handling new intakes, medical assessments, treatment plans, on-site verifications, work passes, and home visits. Entering client daily itineraries, monitoring urinalysis tests for female clientele, setting up treatment classes for each client, maintained a caseload of around 30 clients, conducting hearings for clients that received write-ups/were on restriction, handling monetary accounts, helped create a new treatment plan to ensure client success once out in the community. Training new staff members in both case management and security technician positions, doing role play activities with clients for potential job interviews and other social situations (many of these clients lacked social skills due to being incarcerated for long periods of time), de-escalate tense situations, applying skills needed to communicate with clients, completing head and roster counts, dealing with clients in a positive and professional manner, working well under pressure, room searches, facility inspections, and much more. Show less