• Manage and adjust schedules for the entire Food and Beverage line of business within the Disneyland Resort to ensure smooth operations and timely updates• Handle high volume phone and email communication to address scheduling, HR, and other inquires and conflicts• Coordinate with different locations and HR for leave of absences (LOA) to adjust work schedules ensuring compliance with company policies and minimizing operations disruptions • Utilize scheduling software to maintain… Show more • Manage and adjust schedules for the entire Food and Beverage line of business within the Disneyland Resort to ensure smooth operations and timely updates• Handle high volume phone and email communication to address scheduling, HR, and other inquires and conflicts• Coordinate with different locations and HR for leave of absences (LOA) to adjust work schedules ensuring compliance with company policies and minimizing operations disruptions • Utilize scheduling software to maintain accurate records, track changes, and generate reports• Demonstrated strong multitasking abilities, balancing competing priorities in a fast-paced environment Show less

• Track inventory throughout the day as product leaves to department locations and warehouse returns in the day (Herbie Software). Daily Inventory in Herbie is perfectly matched to three inventory controllers (Excel). Created tracking sheets for more accurate documentation• Organize assignments for 15-20 Cast Members to deploy, stock, and close locations around the Resort while maintaining safety and efficiency. Involve Cast Members in different tasks to help foster an inclusive environment… Show more • Track inventory throughout the day as product leaves to department locations and warehouse returns in the day (Herbie Software). Daily Inventory in Herbie is perfectly matched to three inventory controllers (Excel). Created tracking sheets for more accurate documentation• Organize assignments for 15-20 Cast Members to deploy, stock, and close locations around the Resort while maintaining safety and efficiency. Involve Cast Members in different tasks to help foster an inclusive environment while developing Cast Member skills• Assist Cast Members in organizing product deliveries to locations during peak selling hours ensuring guest satisfaction, minimal spoilage and maximizing sales and profits• Propose updated policies and procedures to improve operation and develop Cast Members to be more confident in their roles - partnering with Salaried Leaders to create checklists for Cast Members that are safety and efficiency focused Show less

• Provided supervision and accountability for day-to-day operations including communication management, data migration, day-of staffing, and records management• Coach Cast Members in safety, courtesy, efficiency, show, and inclusion to exceed guest expectations for serice standards and promote Cast Member experience. Assisted in the development of Cast Members to achieve life goals such as Lead or Trainer• Gathered data and responses from day-of sales to prepare reports for cross… Show more • Provided supervision and accountability for day-to-day operations including communication management, data migration, day-of staffing, and records management• Coach Cast Members in safety, courtesy, efficiency, show, and inclusion to exceed guest expectations for serice standards and promote Cast Member experience. Assisted in the development of Cast Members to achieve life goals such as Lead or Trainer• Gathered data and responses from day-of sales to prepare reports for cross functional teams• Assisted in the implementation and training of new point of sale technology • Served as the face of the department throughout the company and to guests for company information and problem resolution• Preformed mandatory cash audits for Advisory ensuring Cashiers are following cash handling procedures• Collabroate and partner with different Leadership teams to create operation plans for special events, weather, and entertainment offerings at the Disneyland Resort• Completed professional development training including Disney Leadership Development Course and DisneyVoluntEars Show less

• Provide supervision, oversight, and accountability for complex projects including data migration, records management, and data management• Communicated with tenants via mail for changes in policy and notices of contract breaches• Manages QuickBooks for the company

• Accommodated and assisted guests to ensure a welcoming experience• Verified product inventory before and after selling product to guests• Earned Top Vendor recognition for maintaining highest sales performance• Completed Corporate Analysis and Leadership Series with high standing

• Performed audits to assess and conclude on the adequacies and effectiveness of internal control system and environment in the areas of Borrowings, Cash, Deposits, Accounts Payable, Fixed Assets, and Entity Level• Researched and analyzed companies for the Merchant Banking Division• Led multiple research marketing projects - researched and presented to executive committee member findings and recommendations for improvement for Opus Bank's mobile application, mobile website, and social… Show more • Performed audits to assess and conclude on the adequacies and effectiveness of internal control system and environment in the areas of Borrowings, Cash, Deposits, Accounts Payable, Fixed Assets, and Entity Level• Researched and analyzed companies for the Merchant Banking Division• Led multiple research marketing projects - researched and presented to executive committee member findings and recommendations for improvement for Opus Bank's mobile application, mobile website, and social media platforms; co-directed a series of interviews that will be used for external facing purposes• Co-wrote and presented a grant proposal for WHW, an Orange County-based Not For Profit organization, to the Opus Community Foundation Show less

• Prepared individual and corporate tax returns • Received Drake software training and document analysis required to prepare individual tax returns

• Tested raw material using various techniques and technologies to maintain quality standards and verify inventory from suppliers• Recorded and maintained a digital database with a paperwork system to sustain records for future applications• Presented machinery to executives illustrating the raw material verification process

• Advertised promotions through social media to study abroad students in Europe• Developed and presented to management an iPhone application to provide clients with information while being disconnected from WiFi and cell phone networks

• Researched and developed professional curriculum for workshops administered to members of the Soboba and Morongo Native American Tribes• Prepared lesson plans through research for professional development classes