Insurance Resource to OMIA members in areas of compliance, ethics, privacy, pandemic, cyber risk, regulatory and legislative changes that impact membership. Liaise with Ontario Regulators to facilitate Risk Management practices with our 37 Mutual Insurers.

Contract Manager responsible for all external service provider contracts for the Return-to-Work Program across Ontario. Includes Serious Injury Program, Private and Public Colleges, Rehabilitation, Assessments, Employment Placement Retention Services.

Provide Administration Services to 60+locations across Canada for claims and disability management operations. Compliance for Financial Sanctions and OSFI, Corporate Privacy Officer representing Canada on our Global Privacy Steering and Global Ethics and Compliance Team, Contract Management, National Procurement Program, Corporate Ombudsperson, Corporate Security Officer, Business Continuity Program Chair, Co-chaired of Canadian Corporate Sustainability Program and "Crawford Cares" Employee Volunteer Program. Direct oversight of Professional Standards Review and Quality Assurance, Professional Training and Development, Compliance & Regulatory Practices. Close interaction with Human Resources Departments. Responsible for Insurance Portfolio, Risk Management Strategy for Canadian Operations.

Responsible for all Canadian disability management operations, business development, and client relations including National Absence Management Program and Benefit Administration Product Lines,  Implemented marketing strategies and several key partnerships resulting in +300% revenue growth over a 5 year period with a budget over $10M  Led to expansion of 8 offices, hiring of 100 employees within a 3-month period; executed on time and within budget Led a team of medical, vocational & support personnel (150 employees) in 15 offices  Led business development and implementation of disability management programs Ensured divisional financial objectives were met with insurance, government, and corporate clients Presented at several conferences and forums in the area of Disability Management including HRPA, OIAA and Insight Conferences