Jackie Smith Email & Phone Number

• Provide consultation on workforce development models, including cohorts, job ladders, internships, and observation experiences (includes strategic use of tuition assistance, policies and procedures, forms, and toolkits).• Build innovative career development systems, tools and resources, including visuals, guides and services in support employee’s awareness of career opportunities. • Develop strong working relationships across Seattle Children’s to engage key stakeholders in the development phase in addition to implementation and ongoing use.• Consistently employ an equity lens in all aspects and phases of my work to ensure alignment with our organizational diversity and inclusion values and goals.

Seattle, Wa

• Designed, rolled-out, and managed a values-based organizational cultural training program that was an organizational priority for 2019, and helped ensure that we hit the organization goal of 95% of our staff trained in 3 months (actual outcome: 98.39% of over 8,500 people trained).• Led project management for the content development team of Seattle Children's annual Leadership summit; ensured effective partnership with Marketing & Communications and Event Project Management and an impactful experience for all 1,200+ attendees. • Managed Seattle Children's Equity, Diversity, and Inclusion training programs; managed the final year of a leadership training plan; redesigned employee training, established and maintained standard work for the program, including trainer support and logistics.• Consulted with leaders and teams across the organization (clinical and administrative) on a variety of organizational development topics, including team building, leadership development, resiliency, and culture change.• Facilitated employee trainings in cultural on-boarding, difficult conversations, and self-care and resiliency. • Continued to serve on a variety of house-wide initiatives and programs, bringing a voice to organizational culture and diversity and inclusion matters (e.g. a Chair-at-Large position on an Inclusion Networks, and contributing member on Children’s in the Community committee).

• Led a team program and project specialists in their work to support house-wide nursing programs and initiatives.• Implemented lean principles and practices in nursing administration, supporting the organization's efforts to continually improve and innovate. • Augmented existing organizational systems to enhance my team's day-to-day experiences in the realms of employee engagement, development, and motivation.• Contributed to the organization's Equity, Diversity, and Inclusion initiatives as a facilitator of day-long training sessions.

Greater Seattle Area

• Coordinated events for department, including conferences, project design events, and large assembly gatherings. • Provided project management and data tracking support for a multi-disciplinary process improvement project. • Developed a visible tracking system for monitoring contracts with external partner institutions, diminishing liability concerns. • Recorded nursing audit data and updated dashboards for house-wide nursing operations quality tracking. • Managed calendars, documentation of project progress, and certification upkeep and updates. • Coordinated planning and execution of annual Nurses Week recognition events.

Greater Seattle Area

• Connected with persons of interest to recruit guest speakers.• Managed program calendar and scheduling. • Maintained ongoing communication with scheduled guests as events approached; oversaw follow-up communications.• Advertised sessions to students and alumni to ensure strong turnout.

Greater Seattle Area

• Managed the calendar and progress for over a dozen ongoing research projects. • Coordinated team meetings and facilitated project tracking. • Served as a qualitative data coder, working to reach acceptable inter-rater reliability and code qualitative survey responses for an ongoing research project.

Seattle, Wa

• Coordinated academic exchange programs for over 180 international high school students. • Managed and directed communication between international partner organizations, U.S.-based local coordinators, exchange students, and host families.• Screened students and host families by reviewing applications and conducting interviews.• Ensured my programs were continually in compliance with US Department of State regulations; maintained meticulous records to verify regulation compliance.• Monitored exchange student and host family well-being by maintaining regular communication with local coordinators and program participants.• Worked with local coordinators and partner organizations to guide conflict resolution for students and host families.

Las Mangas, Honduras

• Developed and executed marketing plan for annual calendar sales fundraiser. • Assisted in office administration and oversaw reservations for affiliated vacation cabañas. • Wrote and published weekly news publication for local community. • Oversaw organization’s online social media. • Led weekly community women’s development group meetings focusing on women’s health.

Greater Seattle Area

• Surveyed Washington state teachers, educators, and administrators; completed extensive research within existing literature. • Compiled teaching strategies to aid teachers working with English language learners in their science classrooms. • Collaborated with Center for Inquiry Science staff to incorporate my research into their professional development and teacher training workshops.

Walla Walla, Wa

• Greeted patrons, answered facility’s main phone line, and responded to general email inquiries.• Monitored secured entrance to facilities, maintained tidy reception area, and cleaned equipment as needed.

Master'S Degree, Industrial And Organizational Psychology

Bachelor Of Arts (B.A.), Psychology

Activities and Societies: Delta Gamma, Whitman Mentor Program