Jackie Smith Email & Phone Number

• Provide consultation on workforce development models, including cohorts, job ladders, internships, and observation experiences (includes strategic use of tuition assistance, policies and procedures, forms, and toolkits).
• Build innovative career development systems, tools and resources, including visuals, guides and services in support employee’s awareness of career opportunities.
• Develop strong working relationships across Seattle Children’s to engage key stakeholders in the development phase in addition to implementation and ongoing use.
• Consistently employ an equity lens in all aspects and phases of my work to ensure alignment with our organizational diversity and inclusion values and goals.

Seattle, WA

• Designed, rolled-out, and managed a values-based organizational cultural training program that was an organizational priority for 2019, and helped ensure that we hit the organization goal of 95% of our staff trained in.
• Led project management for the content development team of Seattle Children's annual Leadership summit; ensured effective partnership with Marketing & Communications and Event Project Management and an impactful.
• Managed Seattle Children's Equity, Diversity, and Inclusion training programs; managed the final year of a leadership training plan; redesigned employee training, established and maintained standard work for the.
• Consulted with leaders and teams across the organization (clinical and administrative) on a variety of organizational development topics, including team building, leadership development, resiliency, and culture change.
• Facilitated employee trainings in cultural on-boarding, difficult conversations, and self-care and resiliency.
• Continued to serve on a variety of house-wide initiatives and programs, bringing a voice to organizational culture and diversity and inclusion matters (e.g. a Chair-at-Large position on an Inclusion Networks, and.

• Led a team program and project specialists in their work to support house-wide nursing programs and initiatives.
• Implemented lean principles and practices in nursing administration, supporting the organization's efforts to continually improve and innovate.
• Augmented existing organizational systems to enhance my team's day-to-day experiences in the realms of employee engagement, development, and motivation.
• Contributed to the organization's Equity, Diversity, and Inclusion initiatives as a facilitator of day-long training sessions.

Greater Seattle Area

• Coordinated events for department, including conferences, project design events, and large assembly gatherings.
• Provided project management and data tracking support for a multi-disciplinary process improvement project.
• Developed a visible tracking system for monitoring contracts with external partner institutions, diminishing liability concerns.
• Recorded nursing audit data and updated dashboards for house-wide nursing operations quality tracking.
• Managed calendars, documentation of project progress, and certification upkeep and updates.
• Coordinated planning and execution of annual Nurses Week recognition events.

Greater Seattle Area

• Connected with persons of interest to recruit guest speakers.
• Managed program calendar and scheduling.
• Maintained ongoing communication with scheduled guests as events approached; oversaw follow-up communications.
• Advertised sessions to students and alumni to ensure strong turnout.

Greater Seattle Area

• Managed the calendar and progress for over a dozen ongoing research projects.
• Coordinated team meetings and facilitated project tracking.
• Served as a qualitative data coder, working to reach acceptable inter-rater reliability and code qualitative survey responses for an ongoing research project.

Seattle, WA

• Coordinated academic exchange programs for over 180 international high school students.
• Managed and directed communication between international partner organizations, U.S.-based local coordinators, exchange students, and host families.
• Screened students and host families by reviewing applications and conducting interviews.
• Ensured my programs were continually in compliance with US Department of State regulations; maintained meticulous records to verify regulation compliance.
• Monitored exchange student and host family well-being by maintaining regular communication with local coordinators and program participants.
• Worked with local coordinators and partner organizations to guide conflict resolution for students and host families.

Las Mangas, Honduras

• Developed and executed marketing plan for annual calendar sales fundraiser.
• Assisted in office administration and oversaw reservations for affiliated vacation cabañas.
• Wrote and published weekly news publication for local community.
• Oversaw organization’s online social media.
• Led weekly community women’s development group meetings focusing on women’s health.

Greater Seattle Area

• Surveyed Washington state teachers, educators, and administrators; completed extensive research within existing literature.
• Compiled teaching strategies to aid teachers working with English language learners in their science classrooms.
• Collaborated with Center for Inquiry Science staff to incorporate my research into their professional development and teacher training workshops.

Walla Walla, WA

• Greeted patrons, answered facility’s main phone line, and responded to general email inquiries.
• Monitored secured entrance to facilities, maintained tidy reception area, and cleaned equipment as needed.

Master'S Degree, Industrial And Organizational Psychology

Bachelor Of Arts (B.A.), Psychology

Activities and Societies: Delta Gamma, Whitman Mentor Program