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Jacki Hodgson Email & Phone Number
Chief of Staff - Customer Success
at
The Access Group
1 work email found
@theaccessgroup.com
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Chief of Staff - Customer Success
Location
London, England, United Kingdom
Company size
Who is Jacki Hodgson? Overview
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Quick answer
Jacki Hodgson is listed as Chief of Staff - Customer Success at The Access Group, a with 1609 employees, based in London, England, United Kingdom. AeroLeads shows a work email signal at theaccessgroup.com and a matched LinkedIn profile for Jacki Hodgson.
Jacki Hodgson previously worked as Operations Director - Customer Success at The Access Group and Strategic Change & Transformation at The Access Group. Jacki Hodgson holds Ba (Hons), Psychology from The University Of Queensland.
Company email context
Email format at The Access Group
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{first}.{last}@theaccessgroup.com
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Profile bio
About Jacki Hodgson
An experienced and passionate transformation leader in the B2B SaaS space with proven success leading global Customer Success & Professional Services teams through significant change & high growth to produce real results. Specialist experience in remote delivery / nearshore / offshore setup and strategic business transformation through growth, global expansion, exit / acquisition and breaking new markets.Building a strong organisational and team culture in which we positively transform, drive accelerated growth, enable individuals to thrive and to have fun in exciting, disruptive organisations is my passion.
Listed skills include Human Resources, Project Management, Employee Benefits, Hris, and 32 others.
Current workplace
Jacki Hodgson's current company
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The Access Group
15 roles
Jacki Hodgson work experience
A career timeline built from the work history available for this profile.
Operations Director - Customer Success
Strategic Change & Transformation
Leading strategic business change & transformation within and around our Customer Success functions - driving enterprise value, increasing customer satisfaction and driving business efficiencies.- Business transformation strategy definition & deployment- Enacting positive change & improvement through multi-functional & multi-located teams- Go to market of new products, services & locations- Building global capability in a matrixed organisation
Jul 2021 - Jan 2023
Head Of Delivery
Jul 2020 - Jul 2021
Director Of Professional Services - Corehr
CoreHR was an innovative HR tech provider with a mission to bring together people, technology and data to deliver a proven ROI and drive better business outcomes. Working in partnership with our customers is what excited and inspired us, which drove our vision to be the premier HR & Payroll solution partner of choice for leading brands.As Director of Professional Services I was based across our London and Cork offices, with a remit for:- Strategic transformation of Professional Services- Setup of a new nearshore partner in Poland- Leadership of remote consultancy teams in Ireland and Poland working across mid market & enterprise customers- Working as Programme Director for high value/complexity Tier 1 customers including partnering for success, strategic and commercial management
Jul 2019 - Jul 2020
Career Break
A career break to take an amazing opportunity to travel the world.
Jan 2019 - Jun 2019
Head Of Solutions Delivery - Emea
Thomsons Online Benefits was a high growth SaaS software organisation, with a mission to revolutionise the benefits industry through working with the world’s biggest organisations. Thomsons was acquired by Mercer Marsh Benefits in 2017.As Head of SD I managed the EMEA implementation function through significant growth - leading a team of 250+ across the UK and Romania. We delivered innovative online benefits SaaS solutions to clients ranging from large multinationals implementing globally, to UK based SMEs - at all times with a key focus on customer partnership and innovation.Key responsibilities of this role included:- Setting and executing on team strategy to facilitate rapid growth & scale-up through change- Significant change management in an extremely high growth environment & through the acquisition of the business- International P&L owner with accountability for delivery of double digit YOY revenue growth- Extensive hiring and onboarding within the UK function - more than doubling the size of the team- Driving growth into Romanian nearshore org, including role evolution to client facing project leadership capabilities- Accountability for overall client experience within the delivery cycle, including senior escalation management to C-level- Ensuring growth, progression and achievement of a significant delivery team from varying backgrounds- Supporting Sales through extensive pitch, contracting and customer engagements- Global Leadership Team, responsible for ensuring the achievement of ambitious company strategic goalsThis role reported into the global COO.
Jun 2017 - Dec 2018
Delivery Manager - Emea
Jan 2015 - Jun 2017
Programme Manager - Apac
Feb 2014 - Jan 2015
Programme Manager
Sep 2012 - Feb 2014
Consultant / Project Manager
Oct 2010 - Sep 2012
Hr Systems Implementation Consultant
Feb 2010 - Oct 2010
Hris Consultant / Project Manager
Apr 2008 - Dec 2009
Implementation Project Officer
Cambridge Education @ Islington
Oct 2006 - Dec 2007
Recruitment Officer
Jan 2005 - Jul 2006
Team & coworkers
Colleagues at The Access Group
Other employees you can reach at theaccessgroup.com. View company contacts for 1609 employees →
BL
Ben Lankester
Colleague at The Access GroupPerth, Western Australia, Australia
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AM
Angela Marquez
Colleague at The Access GroupAtlanta Metropolitan Area, United States
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BD
Brian Drumm
Colleague at The Access GroupSuffolk County, Massachusetts, United States
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SW
Simon Woods
Colleague at The Access GroupIpswich, England, United Kingdom
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FA
Fabiano Agosti
Colleague at The Access GroupUnited Kingdom
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SF
Samuel Fowler
Colleague at The Access GroupNottinghamshire, England, United Kingdom
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JB
Jonathan Barry
Colleague at The Access GroupIreland
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AL
Andrei-Florin Lazar
Colleague at The Access GroupRomania
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KP
Kuna, People, Culture Business Partner
Colleague at The Access GroupWp. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia
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AL
Adam Lonsdale
Colleague at The Access GroupHessle, England, United Kingdom
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Ben Lankester
Colleague at The Access GroupPerth, Western Australia, Australia
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AM
Angela Marquez
Colleague at The Access GroupAtlanta Metropolitan Area, United States
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BD
Brian Drumm
Colleague at The Access GroupSuffolk County, Massachusetts, United States
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SW
Simon Woods
Colleague at The Access GroupIpswich, England, United Kingdom
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FA
Fabiano Agosti
Colleague at The Access GroupUnited Kingdom
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SF
Samuel Fowler
Colleague at The Access GroupNottinghamshire, England, United Kingdom
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JB
Jonathan Barry
Colleague at The Access GroupIreland
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AL
Andrei-Florin Lazar
Colleague at The Access GroupRomania
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KP
Kuna, People, Culture Business Partner
Colleague at The Access GroupWp. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia
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AL
Adam Lonsdale
Colleague at The Access GroupHessle, England, United Kingdom
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1 education record
Jacki Hodgson education
FAQ
Frequently asked questions about Jacki Hodgson
Quick answers generated from the profile data available on this page.
What company does Jacki Hodgson work for?
Jacki Hodgson works for The Access Group.
What is Jacki Hodgson's role at The Access Group?
Jacki Hodgson is listed as Chief of Staff - Customer Success at The Access Group.
What is Jacki Hodgson's email address?
AeroLeads has found 1 work email signal at @theaccessgroup.com for Jacki Hodgson at The Access Group.
Where is Jacki Hodgson based?
Jacki Hodgson is based in London, England, United Kingdom while working with The Access Group.
What companies has Jacki Hodgson worked for?
Jacki Hodgson has worked for The Access Group, Thomsons Online Benefits, Adp, Gsm Association, and Cambridge Education @ Islington.
Who are Jacki Hodgson's colleagues at The Access Group?
Jacki Hodgson's colleagues at The Access Group include Ben Lankester, Angela Marquez, Brian Drumm, Simon Woods, and Fabiano Agosti.
How can I contact Jacki Hodgson?
You can use AeroLeads to view verified contact signals for Jacki Hodgson at The Access Group, including work email, phone, and LinkedIn data when available.
What schools did Jacki Hodgson attend?
Jacki Hodgson holds Ba (Hons), Psychology from The University Of Queensland.
What skills is Jacki Hodgson known for?
Jacki Hodgson is listed with skills including Human Resources, Project Management, Employee Benefits, Hris, Management, Program Management, Change Management, and Employee Engagement.
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