Jackie Lea Shelley Email & Phone Number

Morgan Hill, California, United States

San Francisco Bay Area

Fine art & illustration on commission and via online sales. Glitter optional.

Morgan Hill, California, United States

San Jose

• First line of contact for customers of $100M semiconductor manufacturer.
• Responsible for entry of customer purchase orders, management of schedule changes and samples support in Oracle based CRM.
• Communication and troubleshooting with customers via email and telephone.
• Communicate frequently with Asia-based global shipping and planning teams.
• Provide accurate forecasting of future orders working with tactical marketing group.

• Taught full time, four sections of Composition (ENGL 1B), which was a lower-division GE requirement in Composition. I taught argumentation, writing, and research techniques to over 100 students.

• Provided assistance to Executive Coordinator and the executive team.
• Administrative work for Accounting
• Responsible for entry of customer purchase orders, management of schedule changes and samples support in Oracle based CRM.
• Communication and troubleshooting with customers via email and telephone.

• Staffed the front desk and main phone switchboard of a semiconductor company
• Provided assistance to Executive Coordinator and the executive team.
• Administrative work for Accounting
• Managed shipping, receiving and order tracking in Oracle based ERP system.

• Taught Composition (ENGL 1A) to undergraduate students. I taught one course in the Fall and another in the Spring semester.

During the Fall Semester, I taught groups of 6-8 students in 50-minute reading and writing seminars. I also worked as a one-on-one writing tutor in the Fall and in the Spring.

I worked as a Graduate Assistant to an upper division English grammar class. I attended all the classes, graded quizzes and tests, and held office hours to assist students.

Ma, English And Comparative Literature

Activities and Societies: English Graduate Organization, Teaching Associates

Ba, Modern Literature

Activities and Societies: Porter College

General Education

General Education

Activities and Societies: Drama, Diversity Club